Here is the list of most popular questions we are asked about our services. If you cannot find the answer to your specific question, please send us your query through our contact page.

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Why is my AC compressor so noisy?

Why is my AC compressor so noisy?

Compressors can make banging or rattling sounds, hissing or clinking noises, humming and screeching. Your first action is to shut down the unit. Causes include loose parts, the motor coming loose, a refrigerant leak, faulty controls, low on oil, and pressure build-ups.

For all these problems you’re best to bring in ProSolutions Inc. to diagnose and fix the problem, including possible compressor replacement.  

Your AC unit’s power is on, but nothing is happening. What can I check?

Your AC unit’s power is on, but nothing is happening. What can I check?

If your AC unit's power is on, but nothing is happening. You may have blown a fuse or tripped a circuit breaker. There may be a problem with the motor. Other factors could include a refrigerant leak, a filter that needs changing and dirty condenser coils. A capacitor could be weak. If you are unable to diagnose and fix it yourself, call in ProSolutions Inc. to help. Our trained AC technicians will be able to quickly diagnose the issue.

Cool air is not getting throughout the house.

Cool air is not getting throughout the house.

There are several possible reasons. The usual ones relate to a frozen evaporator coil, dirty filter, dirty condenser coils, a leak somewhere in the refrigeration system or possibly in the ductwork system. It could also be that your unit is older and simply not able to keep up with the extra heavy cooling demands with our weather changes these days. ProSolutions Inc. can check this for you, identify the issue, and advise you on the best actions to take.

You keep blowing a fuse when you turn on the unit.

You keep blowing a fuse when you turn on the unit.

It’s often an electrical issue with the breaker or the house wiring. Likely a short circuit or some type of a fault to ground issue.It could also be that a dirty filter is the culprit. One not uncommon answer is to check the electrical box in the condensing unit. It’s not surprising in a place like Edmonton, that mice have built a nest in this box and have also nibbled at some of the electrical wires. If you’re like many of us, you’d want an expert like ProSolutions Inc. to fix it.

AC Unit Replacement - Is it worth it to keep fixing or should I replace it?

AC Unit Replacement - Is it worth it to keep fixing or should I replace it?

Any AC unit that is 15 years of age or older is not only more likely to break down and need costly repairs, but is also much less efficient & more costly to operate. Therefore, an AC unit replacement may be the best investment moving forward. Ask ProSolutions Inc. to do a cost-benefit for you, so you can decide whether it’s better to fix the problem or invest in a new unit.

The AC condenser coil is frozen. What should I do?

The AC condenser coil is frozen. What should I do?

If that coil hasn’t been cleaned for too long, or the refrigerant has sprung a leak, here’s what to try:  

Set your thermostat to high and Fan Only, and leave it on for a couple of hours. That may resolve the issue. If it does not work, you could have more than just a frozen line causing issues. Call in the experts and let them help you out. Click here to learn more about AC Repairs.

Why is it my air conditioner won’t run at all?

Why is it my air conditioner won’t run at all?

It sounds like an electrical problem. A fuse may have blown or circuit breaker tripped. If resetting those doesn’t solve the problem there may be an issue with the unit’s circuit board. In which case check with ProSolutions Inc. to give you a diagnosis.

My furnace blower is not working! What should I do?

My furnace blower is not working! What should I do?

If your furnace blower is not working, there could be a couple of issues here, one more serious than the other. Firstly, it is important to understand how a furnace works. You can begin to understand this through a very simple principle. A furnace uses some type of fuel (i.e. electrical, oil, gas, etc) to heat a series of coils.  What type of fuel your furnace uses for this combustion.  This series of heated coils (called a heat exchanger) has a fan (called a blower motor) which blows your houses' air over them and into your air ducts where it is dispersed throughout your house.  This simple process, regardless of what type of fuel you use, is how your furnace is able to blow warm air into your home.

If you're having any issues with your furnace blower not working. It can come down to the blower motor in the furnace may need replacing and that’s usually a job for the experts. A capacitor. If the capacitor is defective, the fan motor might be noisy, overheat, or not run at all. If the control board is defective, it might not send voltage to the blower motor. If the furnace is not getting power, check the furnace circuit breaker or fuse as this might also be an issue.

On the other hand, the unit may be clogged with dirt and dust and you may be able to fix that yourself but may likely need special attention to unclog the debris and dirt from the components.

In the end, there are several things that can lead to a furnace not blowing air.  If you decide to try and repair an older unit and it requires more effort and costs incurred. It may just be more advantageous to replace it.

If you need help with your furnace issues, give us a call today!

Why is my air conditioner leaking water under the furnace?

Why is my air conditioner leaking water under the furnace?

The most likely answer is that the drain line is clogged due to dirt, dust and fungus growth. If you have a wet dry vac you can probably unplug this yourself. On the other hand it can be awkward and is better left to the experts at ProSolutions Inc. Learn more about AC Repairs.

TWO THINGS EVERY HOMEOWNER SHOULD REMEMBER

TWO THINGS EVERY HOMEOWNER SHOULD REMEMBER

1.  Always check to see if you need to shut the power off in dealing with any air conditioner issues.

2.  Deal with a trusted and experienced professional, like ProSolutions Inc., when buying a new air conditioner, or repairing an existing unit. 

Thermostat doesn’t work. Replacing batteries hasn’t solved the problem.

Thermostat doesn’t work. Replacing batteries hasn’t solved the problem.

Thermostat doesn't work? Call in the experts at ProSolutions Inc.. They’ll advise you whether the thermostat can be fixed or should be replaced or if there is something else wrong with your AC system causing the malfunction.

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