Our hot water tank decided to finally give out on us April 13 at 11 am just before the Easter long weekend of course. I called around asking for quotes to get a general idea (8 places). Of course there were overtime rates up the galore and I couldn’t wait until Monday to have no hot water. I spoke with Karly who was extremely helpful and gave me the quote price of what I needed and since I booked on Thursday I was getting a standard rate for Good Friday, no overtime! Most reasonable rate I found for replacing, removing old water heater and installation all in one. Charge by the job and not the hour. I had Simon who said would be by between 12-2pm. Came at 1215! Told me everything he was going to do before hand, very educational in helping me in the future to maintain our new hot water tank. Cleaned up afterwards and showed me what to expect the first few days and very friendly. I was very weary in trying to find plumbers on a holiday long weekend as I know it can be expensive but Prosolutions was so helpful, competitively priced, and honest I don’t think I’ll have to call around again if i need anything fixed in the future. I would definetly recommend them again. Thanks again 🙂
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"This company seriously helped me out huge, had a pinhole water leak in a main water riser in a concrete building close to the ceiling. Simon and Sergio between the two of them came up with the best possible solution and the service was fantastic. Would recommend this company to anyone. Thanks again!"By: Alena B.
"Fantastic service, professional, friendly workers - overall - highly recommended. Hours after the quote was given and approved to install a new high efficiency air conditioner, they got to work. Within 24 hours the work was done, our home cleaned up (inside and out) and I was relaxing in air conditioned comfort on a 30+ day. Thank you Pro Solutions! Another happy customer."By: Geraldine F.
"I called on a Saturday evening with a plumbing emergency and was very impressed with the level of service that I was provided. Carley from dispatch was prompt, friendly, professional and informative. Prince arrived at my house, assessed the situation and completed his work in a professional and thorough manner."By: Kalen J.
Arvin service tech Ryan and Dustin installers all 3 young men gave exceptional service answered all our questions and friendly I recommend all to service your furnace once a year especially when you start smelling exhaust from a car in means a small CO leak. ProSolutions isv the way to go.By: Linda H.
Steven arrived on time; was professional, friendly, and knowledgeable. He meticulously checked and explained everything, provided options and estimates, and answered all my questions. Thank you for a great experience.
(It turns out we will need a new furnace, as ours is very old and has a cracked heat exchanger. We have booked a subsequent appointment with a ProSolutions sales person.)