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By: Kristina N.

Our hot water tank decided to finally give out on us April 13 at 11 am just before the Easter long weekend of course. I called around asking for quotes to get a general idea (8 places). Of course there were overtime rates up the galore and I couldn’t wait until Monday to have no hot water. I spoke with Karly who was extremely helpful and gave me the quote price of what I needed and since I booked on Thursday I was getting a standard rate for Good Friday, no overtime! Most reasonable rate I found for replacing, removing old water heater and installation all in one. Charge by the job and not the hour. I had Simon who said would be by between 12-2pm. Came at 1215! Told me everything he was going to do before hand, very educational in helping me in the future to maintain our new hot water tank. Cleaned up afterwards and showed me what to expect the first few days and very friendly. I was very weary in trying to find plumbers on a holiday long weekend as I know it can be expensive but Prosolutions was so helpful, competitively priced, and honest I don’t think I’ll have to call around again if i need anything fixed in the future. I would definetly recommend them again. Thanks again 🙂