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FAQ Category: Plumbing

Need a new heating system and wondering whether it’s better to rent or buy a furnace? Renting a furnace is definitely cheaper initially but is not the right option for every household.

If you rent a furnace, you will pay a monthly fee and the HVAC dealer will be responsible for maintenance and repairs. However, there are some drawbacks. It is likely that over time you will pay at least double what the furnace is worth. And, because you do not own the heating system, it does not add to the value of your home.

If you can afford to buy a new furnace this is the best option. By buying the furnace outright, you won’t pay any interest and may also be able to benefit from manufacturer or government rebates. Owning the furnace will also add to the value of your home.

The size of the furnace you’ll need largely depends on the size of your home. Size recommendations based on square footage are:

1,200 square foot home: 36,000 to 72,000 BTUs
1,500 square foot home: 45,000 to 90,000 BTUs
1,800 square foot home: 54,000 to 108,000 BTUs
2,100 square foot home: 63,000 to 126,000 BTUs
2,400 square foot home: 72,000 to 144,000 BTUs

Other factors that affect the size of the new furnace installation you’ll need include:

  • Climate zone (for example, Edmonton is in Climate Zone 5)
  • Quality of insulation
  • Window thickness
  • Ceiling height
  • Number of people living in your home
  • Preferred temperature
  • Size and state of the basement

For more info om furnace shopping, read our full article on “how to choose the right furnace“.

Furnace on the fritz? Here are a few things to check if your furnace isn’t working:

  • Power switch – is the power on? If so, try turning the furnace off and then on again.
  • Furnace filter – check to see if the filter is clogged. If it is, exchange it for a new one. You should be changing your furnace filter ever 3 months.
  • Batteries in the thermostat – check the batteries in your thermostat and replace them if they’re low.
  • Flame sensor – turn off the power to your furnace (this is an important first step) then remove the sensor and clean it.
  • Pilot light – check to make sure the pilot light is on. If it’s out, relight it using your furnace model’s igniting instructions.
  • Air intake and exhaust pipes – check the exhaust flue for blockages and clear any blockage you find. For example, during the winter in Alberta, you might find icicles covering the screen of the flue. Remove these to solve the problem.

If one of these is not the issue, you may need a professional to help you uncover and solve the problem. Don’t wait until it’s too late – a broken furnace, especially during an Edmonton winter, can result in broken and burst water pipes! Find a local furnace repair contractor to fix the problem as soon as possible.

Unless you’re a trained professional, it’s not a good idea to attempt to install your own furnace. Yes, you’ll save money now but the issues and damage that can occur from an improperly installed furnace can result in costs far beyond what you would have spent to hire professionals to do your install. 

Hiring a professional heating services provider in your area to install, maintain, and repair your furnace is always the best way to go. This will save you time and money in the long run. In addition to properly installing and calibrating your new furnace system, technicians are trained to help you find the perfect size furnace for your home. This will ensure that your furnace is not too big or too small. This, as well as the additional services provided by professional technicians during installation, including the calibration of your thermostat, will result in a highly-efficient furnace that will save you money in energy costs.

Boilers can last a really long time. In fact, the average lifespan of a boiler is 10 to 15 years. In order to extend the life of your boiler, it’s important to ensure that it is properly maintained and serviced on a regular basis. Even the best boiler will require maintenance and repairs from time to time.

If your boiler is giving you signs that it needs attention, make sure to call the Pros at ProSolutions for regular maintenance and fast repairs. This will ensure your boiler lasts as long as possible. Some signs to keep an eye out for include: low water pressure, no heat coming from your radiators, banging noises, a pilot light that keeps going out or isn’t blue.

Yes! If you’re a ProComfort Dual or ProHeating Member, you can upgrade your plan with our Air Filter Delivery Add-On—designed to make clean air easy and automatic.

Here’s how it works:

  • You choose your filter size (we offer a variety to match your system)

  • We deliver a full case of filters right to your door

  • You set the delivery schedule based on your home’s needs—every few months, seasonally, or just once a year

Whether you’re dealing with allergies, pets, or just want to keep your system running efficiently, this add-on takes the guesswork out of remembering when to replace your filter. It’s one less thing on your list—and one more way we keep your home comfortable, year-round.

Yes, there are energy-efficient and eco-friendly furnace options available. Look for ENERGY STAR-certified furnaces that meet strict efficiency and environmental standards. High-efficiency furnaces, often with AFUE (Annual Fuel Utilization Efficiency) ratings of 90% or higher, are also environmentally friendly. They consume less fuel and produce fewer emissions, contributing to reduced carbon footprint and lower energy bills.

Heat pumps, which use electricity to transfer heat rather than burning fuel, are another eco-friendly option. Additionally, consider furnaces with features like variable-speed blowers, which improve efficiency and comfort. Your HVAC professional can help you choose the best option based on your environmental concerns and budget.

To keep your boiler running efficiently, safely, and reliably, it should be professionally serviced once a year. This annual maintenance helps catch small issues before they become big (and expensive) problems, improves energy efficiency, and keeps your warranty valid.

But remembering to book your tune-up each year? That’s just one more thing on an already packed to-do list.

That’s where the ProBoiler Membership comes in. It includes your annual boiler tune-up, priority scheduling, and exclusive discounts on repairs—all without you having to remember a thing. We track the timing, reach out when it’s due, and make it simple to stay on top of your home comfort.

A modern, high-efficiency furnace should last approximately ten to fifteen years. This is based on the average lifespan of a furnace so it is possible that yours may last longer or need to be replaced sooner. 

The key to a long-lasting furnace is regular maintenance and upkeep. It’s important to stay on top of minor furnace repairs, tune-ups, and maintenance. Scheduling regular maintenance with a professionals heating company will help to maximize the life of your furnace and minimize the need for major repairs. This is especially true in Alberta, where cold winters can take a toll on your furnace.

A local furnace company will know how to care for your furnace in this climate and what to look for if it is having issues.

If there is a crack in the heat exchanger of your heating system, your furnace could be leaking carbon monoxide (CO). This can be dangerous for you and your family, as CO can cause serious bodily harm and even result in death. Carbon monoxide is a colourless, tasteless, and odourless gas and therefore is not easily detected, especially in small quantities.

Your furnace may be leaking carbon monoxide if you or other members of your household are experiencing any of the following symptoms:

  • Headache
  • Weakness
  • Dizziness
  • Nausea or vomiting
  • Feeling hungover
  • Shortness of breath
  • Confusion
  • Blurred vision
  • Loss of consciousness

If you think your furnace is leaking carbon monoxide contact a local heating company right away. If you think you are experiencing carbon monoxide poisoning, please seek professional medical advice immediately.

If you live in Edmonton or other northern areas your furnace should be professionally serviced once per year. This will prevent you from having to get expensive furnace repairs or replacements and will extend the life of your furnace. In fact, regularly scheduled inspections and service on your heating system can help identify potential breakdowns and reduce emergency repairs by as much as 95%! Regular service can also lower utility bills by up to 30%.

Harsh winters in Edmonton, and other Albertan cities, can take a toll on heating systems. A company that provides furnace service and maintenance will ensure that everything is in top working condition so that you can rely on your furnace all through the winter without having to worry about issues or failures.

Here’s how much furnace tune-ups & servicing costs in Edmonton.

The cost of servicing your furnace can cost between $150 – $500 per visit, depending on what is being done and the type of furnace you have in your home.

On average, heating and plumbing companies charge a rate of $150 – $300 per hour. However, if you have a membership to a Service Partner Plan, or another annual plan, you can reduce your cost. 

By signing up for a plan with a local furnace company in Edmonton like ProSolutions Plumbing Heating & Air Conditioning, and scheduling regular servicing, you can save money on the services provided and in energy costs. 

As well as the cost savings, regular servicing will help to prevent your system from encountering any unexpected problems – especially important during the long winter months.

Check our Furnace Offers & Coupons section for deals on Furnace Tune-ups & Servicing. We always offer competitive pricing too.

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