Air Con Install Air Con Service Air Conditioner Repair Boilers Cooling Furnace Install Furnace Maintenance Furnace Service General Heating Hot Water Tanks Plumbing

Air Con Install

What is involved in replacing an old system?

What has to be replaced or repaired, apart from the new unit? What shape is the ductwork in, what about insulation, and windows. What about piping for refrigerant and condensate? What of the electrical wiring, grills and registers on the floors and walls, filters before the furnace and evaporator coil and it’s condition and cleanliness? Consult with ProSolutions for an accurate assessment of your present air conditioning system.

How expensive are air conditioning systems?

ProSolutions has a complete range of systems and accessories ready to install in Edmonton from $3400 to $10,000+ for ultra high efficient and ultra quiet inverter units

These AC systems are built for our weather and come with warranties to match. 10 years parts and warranty available and some brands even carry a manufacturers 10 year or lifetime unit replacement guarantee.

How is a central air conditioning system installed?

Whole-home air con units are integrated into your home’s existing furnace ductwork and mechanical room equipment set up.

The actual steps to install a central air conditioning unit include installation and repair of ductwork, preparation of the areas where inside and outside units will be placed, connecting the outside condensing unit to the inside, adding refrigerant and then testing the system. sealing up of any new holes or penetrations in the homes envelope. We also make sure that your thermostat is functioning with the new equipment properly.

At ProSolutions Inc., you will find that we take the time to explain what we are doing and give you options on how we install your new AC system. 

How long can I expect a new AC system to last in Alberta?

A new air conditioning system supported by regular service and maintenance should last 15+ years in Alberta. And if maintained properly, don’t be surprised to exceed that by many years also.Regular maintenance check-ups cost from a certified techniciananywhere from $89-200+ depending on the contractor you work with.

ProSolutions Inc. customers that have our Service Partner Plan benefit from lower maintenance costs and even pre-scheduled appointments so you can relax and enjoy living in your home instead of working on it. 

What type of warranty will I get from my AC Unit?

All installations are backed by a minimum 5( #?) year comprehensive parts warranty & mosthigher efficient models boast 10 years out of the box. 10 year extended labour warranty is available through pretty much any professional AC installation company and their brand of partners.

What disruption will I face when AC is installed?

At ProSolutions we take the greatest care to ensure that our installation will be top of the line. We have handled many retrofits for our customers. Our installers are among the best in the industry – we have the experience and we’re well aware of the complexities involved when installing these systems.

Will air conditioning make us sick?

Your AC system has filters specially designed to remove dust and other impurities. These filters remove almost all possibilities for allergies to exist.  Since the air conditioning also removes excess humidity from the air, it prevents the build-up of mould and bacterial growth. This helps improve your home’s air quality. 

People that report being allergic to AC are typically allergic to what's in the air being circulated. This is why proper filters or air cleaners are essential for AC and furnace systems. Your home’s comfort extends beyond just the air temperature/humidity, to the cleanliness of it too.

What is my most important installation decision?

Several manufacturers make and distribute air condition systems. Generally they’re of a high standard. The difference between a good installation and a great one is the expertise that goes into the installation. ProSolution is well qualified to do that for you.

Over the years, we have created extensive installation procedures that guarantee the job is done right every time. We know how to overcome common challenges and the ones that are rare. 

Hiring those less experienced often results in headaches for the homeowner. This makes a ‘deal’ on the installation not always a deal in the long run. You want to work with a company that will be around longer than your AC unit so you know who to call if it breaks. 

TWO THINGS EVERY HOMEOWNER SHOULD REMEMBER

1.  Always check to see if you need to shut the power off in dealing with any air conditioner issues.

2.    Deal with a trusted and experienced professional, like ProSolutions, when buying a new air conditioner, or repairing an existing unit.

How do I select the right air conditioning system?

Make sure that the system is the right size for your home or building. So square footage, ductwork, windows, single or two storey home – they all factor into the calculation.  The ProSolutions team can figure this out for you as we have for more than 10,000 homes across Edmonton and area.

What does SEER stand for?

SEER is the acronym for “Seasonal Energy Efficiency Ratio”. It is a maximum rating and not a constant value which can make it hard to really understand in every situation. Higher numbers represent higher efficiency. Currently, you can find AC units with SEER ratings as high as 25.

Basically, SEER is the average expected energy use of your home’s AC unit if you keep a constant inside temperature while dealing with the outside fluctuations in temperature during the season (so 15 - 35 degrees C in Alberta). 

You can think of the SEER value the same way as the milage (L/100km) your vehicle gets. Under optimal conditions, without driving aggressively (cooling too much) you should average out to the manufacturers rating. 

Can I have too large of an AC System?

Yes! Often, homeowners who buy based on the biggest cooling capacity are disappointed in the final performance of their system.

If the unit is too large, the space gets too cool and humidity is not removed. You’ll feel cold and clammy. Plus the frequent cycling can wear out your AC Unit faster since the hardest load on your AC is when you start it up. You can also freeze up the AC unit if the air flow is too low and the unit can not be kept from freezing up. Freezing up of a central AC system is a recipe for disaster on the HVAC equipment.

Why should I consider replacing my existing AC system?

If you already have an AC unit that is working, there may be reasons to replace it before it breaks. The primary reason for early replacement is to increase efficiency and reduce your carbon footprint.

Is your air conditioning system in good shape? If it is older than 8-10 years it is going to be less efficient. Since AC systems in 2020 can be 60% more efficient than 10 years ago, by replacing aging units you will save on operating costs. A unit 15 years or older is not only less efficient but likely to run into expensive repairs as parts wear out. Also if it old and phased out refrigerant R-22 in your system, it will be almost too difficult to service and repair, as the chlorine based gas is being replaced by r-410a chlorine free product and other eco-friendly refrigerants in the residential industry.

Air Con Service

I’ve noticed that the suction line is losing bits of its cover. Do I need to do anything about it?

The suction line needs protection from outside air otherwise condensation will occur with water dripping on the floor or ground. It also means that refrigerant gas can warm up before it reaches the compressor. Make sure the line is covered with insulation to protect it and maximize the efficiency of your AC unit.

What about my furnace filter? Do I need to change it as often when using the air conditioner?

Yes you do. Maybe not as frequently as in winter when monthly changes are best. But check the filter regularly to see that it is functioning properly, and replace when necessary.

If you run your AC during the spring or fall, you will want to check your filter more often since this time of year has more allergens and particulates in the air that can cause you to become sick.

Some of my rooms are nice and cool. Others are too warm. Why is that?

Check the vents in those warmer rooms. Vents bringing hot or cool air into the house winter/summer accumulate dust, pet dander whatever, and should be vacuumed on a regular basis to ensure good air flow. At the same time make sure that your return air vents are not blocked by furniture or other items pushed up against them.

Can I close off vents in rooms that I don’t use?

Experts like ProSolutions will tell you that it’s best to have at least two-thirds of your vents left open for best operation of your AC system. It is far harder to cool down a house versus. keeping it at a constant temperature. 

Do I need to be concerned about my thermostat?

We recommend a smart thermostat when your home comfort system has both a AC and Furnace unit. In addition to improved comfort settings, many smart thermostats are able to alet you of troubles like “Too Hot” or “Too Cold” warnings - some can even report directly to your phone!

If it’s battery-operated, check the batteries and replace them as necessary. Otherwise, if you have a problem, call one of our experts at ProSolutions.

Air Conditioner Maintenance FAQs

It’s not necessary unless you’re concerned a chunk of ice should fall on it and damage the motor. If so, put a board, like a thick piece of plywood across and anchor it with rocks/cinder blocks, etc. 

At ProSolutions Inc., we think it is better to not protect it all round with a tarp/cover as you may get insects and mice showing up as residents. Or moisture may get in during the winter causing corrosion.

Blowing snow and rain will not cause problems for your outside unit when you are properly maintaining it throughout the year.

Can I use a power/pressure washer to clean the coil? Or liquid cleaner?

NO! Do not use a power washer. You may damage fins or other parts of the condensing unit. Use a garden hose and spray into the coil to remove all the dust and other stuff that gets onto the coil over the season. As for liquid cleaners, most of them contain corrosive agents and you don’t want to damage the coil or any other parts of the unit with which it comes in contact.

 A certified AC repair contractor will have specialized cleaners in cases where the coil needs to be thoroughly cleaned. 

What common parts break down on an Air Conditioner that is improperly maintained?

An improperly maintained central air conditioning system will put pressure on every part of that system. A dirty filter that hasn’t been replaced, fans that are not cleaned, leaking refrigerant, exposed wires in the electrical box, ice build up on coils. These put pressure on the capacitors, sensors that track heat levels and thermostat readings and generally weaken the unit so it does not run efficiently and any part can break down.

How do I protect my AC unit against mother nature?

The Edmonton area has a substantial mice population and they can get into that outside condenser unit to build their nests. You’ll also find leaves and other debris, including small branches. It’s smart to clean them all away.

You should also visually inspect your unit regularly, even a quick glance as you walk by it is good practice. Chances are, you will notice something that seems out of the ordinary before it becomes a real problem if you do this.

Air Conditioner Repair

My air conditioning unit is over 15 years old. It keeps breaking down. Is it worth it to keep fixing it or should I replace it?

Any unit that age or older is not only more likely to break down and need costly repairs, but is also much less efficient & more costly to operate. Ask ProSolutions Inc. to do a cost-benefit for you so you can decide whether it’s better to fix the problem or invest in a new unit.

The AC condenser coil is frozen. What should I do?

If that coil hasn’t been cleaned for too long, or the refrigerant has sprung a leak, here’s what to try:  

Set your thermostat to high and Fan Only, and leave it on for a couple of hours. That may resolve the issue. If it does not work, you could have more than just a frozen line causing issues. Call in the experts and let them help you out. Click here to learn more about AC Repairs.

Why is it my air conditioner won’t run at all?

It sounds like an electrical problem. A fuse may have blown or circuit breaker tripped. If resetting those doesn’t solve the problem there may be an issue with the unit’s circuit board. In which case check with ProSolutions Inc. to give you a diagnosis.

My furnace blower isn’t working at all! What should I do?

There could be a couple of issues here, one more serious than the other. The blower motor in the furnace may need replacing and that’s usually a job for the experts. On the other hand, the unit may be clogged with dirt and dust and you may be able to fix that yourself but may likely need special attention to unclog the debris and dirt from the components.

Why is my air conditioner leaking water under the furnace?

The most likely answer is that the drain line is clogged due to dirt, dust and fungus growth. If you have a wet dry vac you can probably unplug this yourself. On the other hand it can be awkward and is better left to the experts at ProSolutions Inc. Learn more about AC Repairs.

TWO THINGS EVERY HOMEOWNER SHOULD REMEMBER

1.  Always check to see if you need to shut the power off in dealing with any air conditioner issues.

2.  Deal with a trusted and experienced professional, like ProSolutions Inc., when buying a new air conditioner, or repairing an existing unit. 

The thermostat doesn’t seem to work. We’ve replaced the batteries but that hasn’t solved the problem.

Call in the experts at ProSolutions Inc.. They’ll advise you whether the thermostat can be fixed or should be replaced or if there is something else wrong with your AC system causing the malfunction.

Why is my AC compressor so noisy?

Compressors can make banging or rattling sounds, hissing or clinking noises, humming and screeching. Your first action is to shut down the unit. Causes include loose parts, the motor coming loose, a refrigerant leak, faulty controls, low on oil, and pressure build-ups.

For all these problems you’re best to bring in ProSolutions Inc. to diagnose and fix the problem, including possible compressor replacement.  

The AC unit’s power is on, but nothing’s happening. What can I check?

You may have blown a fuse or tripped a circuit breaker. There may be a problem with the motor. Other factors could include a refrigerant leak, a filter that needs changing and dirty condenser coils. A capacitor could be weak. If you are unable to diagnose and fix it yourself, call in ProSolutions Inc. to help. Our trained AC technicians will be able to quickly diagnose the issue.

Cool air is not getting throughout the house.

There are several possible reasons. The usual ones relate to a frozen evaporator coil, dirty filter, dirty condenser coils, a leak somewhere in the refrigeration system or possibly in the ductwork system. It could also be that your unit is older and simply not able to keep up with the extra heavy cooling demands with our weather changes these days. ProSolutions Inc. can check this for you, identify the issue, and advise you on the best actions to take.

You keep blowing a fuse when you turn on the unit.

It’s often an electrical issue with the breaker or the house wiring. Likely a short circuit or some type of a fault to ground issue.It could also be that a dirty filter is the culprit. One not uncommon answer is to check the electrical box in the condensing unit. It’s not surprising in a place like Edmonton, that mice have built a nest in this box and have also nibbled at some of the electrical wires. If you’re like many of us, you’d want an expert like ProSolutions Inc. to fix it.

Boilers

What is the difference between a boiler and a hot water tank?

The difference between a boiler and a hot water tank has to do with the way in which each uses the hot water that it produces.

Both boilers and hot water tanks take cool water, heat this water and then distribute it throughout a home via pipes. However, the water that is heated by a boiler is distributed throughout the home via pipes, radiators and radiant in-floor systems in order to heat it - to keep the rooms, floors, garage, etc. comfortable and warm.

On the other hand, a hot water tank heats water that is used for cooking and cleaning purposes - for showers, dishwashing, laundry, etc.

What is the difference between a boiler and a furnace?

In Edmonton, both boilers and furnaces are used to provide homes with heat. The difference between a boiler and a furnace is the way in which they heat a home.

A boiler takes water and heats it then circulates this hot water (or steam, in some cases) throughout the house in order to heat it. The hot water is circulated using pipes, radiators and/or radiant floor systems. Once the water has cooled, it is returned to the boiler to be heated and reused in a closed-loop system.

A furnace, on the other hand, heats and distributes air in order to heat a home. This hot air is distributed via ductwork and vents.

What is a residential boiler?

A residential boiler system is used to heat a household. The boiler heats water inside a tank and distributes this hot water (or, in some cases, steam) via pipes, radiators and/or a radiant in-floor system in order to heat the inside of a home. Once the water has cooled and can no longer provide heat, it is sent back to the boiler to be reheated.

Although the name might suggest otherwise, modern-day boilers do not boil water. The term boiler comes from the fact that, in the past, steam boilers were common. Steam boilers boil water in order to create steam for heating purposes. Today, however, most boilers are water heating systems that distribute hot water, rather than steam, in order to heat a house.

How long do boilers last?

Boilers can last a really long time. In fact, the average lifespan of a boiler is 10 to 15 years. In order to extend the life of your boiler, it’s important to ensure that it is properly maintained and serviced on a regular basis. Even the best boiler will require maintenance and repairs from time to time.

If your boiler is giving you signs that it needs attention, make sure to hire a professional heating company to do the job. This will ensure your boiler lasts as long as possible. Some signs to keep an eye out for include: low water pressure, no heat coming from your radiators, banging noises, a pilot light that keeps going out or isn’t blue.

How long does it take to install a new boiler in Edmonton?

It shouldn’t take a professional heating company in Edmonton too long to install a new boiler. For a simple boiler replacement, you can expect a trained professional to take between 4 and 6 hours.

Your new boiler will be up and running in less than a day. However, installing a brand new boiler, where one didn’t exist before, is a bigger job. Upgrading your current boiler to a different system or moving your boiler to a new location can also be more involved and will take a bit longer.

Because these jobs are more complex, they may take a team of professionals a few days to complete. Typically, you can expect to wait no more than a week for your new system to be up and ready!

Is boiler heat expensive in Edmonton?

Boiler heat is not expensive on a day-to-day basis. In fact, you may save in energy costs when heating your house with a boiler compared to a furnace.

However, installing a boiler is typically more complex and therefore more expensive than installing a furnace. On average, a boiler will cost anywhere from $2,500 to $10,000 to purchase and install (depending on the brand and the system’s energy efficiency rating). Plus, your home will need extensive modifications to make a boiler system work - radiant heating must be implemented.

On the other hand, the average cost to buy and install a furnace in Edmonton is only $3,500 to $7,500. With boiler heat, you will save in the long run but will have to pay more upfront.

Cooling

I’ve noticed that the suction line is losing bits of its cover. Do I need to do anything about it?

The suction line needs protection from outside air otherwise condensation will occur with water dripping on the floor or ground. It also means that refrigerant gas can warm up before it reaches the compressor. Make sure the line is covered with insulation to protect it and maximize the efficiency of your AC unit.

What is my most important installation decision?

Several manufacturers make and distribute air condition systems. Generally they’re of a high standard. The difference between a good installation and a great one is the expertise that goes into the installation. ProSolution is well qualified to do that for you.

Over the years, we have created extensive installation procedures that guarantee the job is done right every time. We know how to overcome common challenges and the ones that are rare. 

Hiring those less experienced often results in headaches for the homeowner. This makes a ‘deal’ on the installation not always a deal in the long run. You want to work with a company that will be around longer than your AC unit so you know who to call if it breaks. 

What about my furnace filter? Do I need to change it as often when using the air conditioner?

Yes you do. Maybe not as frequently as in winter when monthly changes are best. But check the filter regularly to see that it is functioning properly, and replace when necessary.

If you run your AC during the spring or fall, you will want to check your filter more often since this time of year has more allergens and particulates in the air that can cause you to become sick.

TWO THINGS EVERY HOMEOWNER SHOULD REMEMBER

1.  Always check to see if you need to shut the power off in dealing with any air conditioner issues.

2.    Deal with a trusted and experienced professional, like ProSolutions, when buying a new air conditioner, or repairing an existing unit.

Some of my rooms are nice and cool. Others are too warm. Why is that?

Check the vents in those warmer rooms. Vents bringing hot or cool air into the house winter/summer accumulate dust, pet dander whatever, and should be vacuumed on a regular basis to ensure good air flow. At the same time make sure that your return air vents are not blocked by furniture or other items pushed up against them.

Why is my AC compressor so noisy?

Compressors can make banging or rattling sounds, hissing or clinking noises, humming and screeching. Your first action is to shut down the unit. Causes include loose parts, the motor coming loose, a refrigerant leak, faulty controls, low on oil, and pressure build-ups.

For all these problems you’re best to bring in ProSolutions Inc. to diagnose and fix the problem, including possible compressor replacement.  

Can I close off vents in rooms that I don’t use?

Experts like ProSolutions will tell you that it’s best to have at least two-thirds of your vents left open for best operation of your AC system. It is far harder to cool down a house versus. keeping it at a constant temperature. 

The AC unit’s power is on, but nothing’s happening. What can I check?

You may have blown a fuse or tripped a circuit breaker. There may be a problem with the motor. Other factors could include a refrigerant leak, a filter that needs changing and dirty condenser coils. A capacitor could be weak. If you are unable to diagnose and fix it yourself, call in ProSolutions Inc. to help. Our trained AC technicians will be able to quickly diagnose the issue.

Do I need to be concerned about my thermostat?

We recommend a smart thermostat when your home comfort system has both a AC and Furnace unit. In addition to improved comfort settings, many smart thermostats are able to alet you of troubles like “Too Hot” or “Too Cold” warnings - some can even report directly to your phone!

If it’s battery-operated, check the batteries and replace them as necessary. Otherwise, if you have a problem, call one of our experts at ProSolutions.

Cool air is not getting throughout the house.

There are several possible reasons. The usual ones relate to a frozen evaporator coil, dirty filter, dirty condenser coils, a leak somewhere in the refrigeration system or possibly in the ductwork system. It could also be that your unit is older and simply not able to keep up with the extra heavy cooling demands with our weather changes these days. ProSolutions Inc. can check this for you, identify the issue, and advise you on the best actions to take.

How do I select the right air conditioning system?

Make sure that the system is the right size for your home or building. So square footage, ductwork, windows, single or two storey home – they all factor into the calculation.  The ProSolutions team can figure this out for you as we have for more than 10,000 homes across Edmonton and area.

You keep blowing a fuse when you turn on the unit.

It’s often an electrical issue with the breaker or the house wiring. Likely a short circuit or some type of a fault to ground issue.It could also be that a dirty filter is the culprit. One not uncommon answer is to check the electrical box in the condensing unit. It’s not surprising in a place like Edmonton, that mice have built a nest in this box and have also nibbled at some of the electrical wires. If you’re like many of us, you’d want an expert like ProSolutions Inc. to fix it.

What does SEER stand for?

SEER is the acronym for “Seasonal Energy Efficiency Ratio”. It is a maximum rating and not a constant value which can make it hard to really understand in every situation. Higher numbers represent higher efficiency. Currently, you can find AC units with SEER ratings as high as 25.

Basically, SEER is the average expected energy use of your home’s AC unit if you keep a constant inside temperature while dealing with the outside fluctuations in temperature during the season (so 15 - 35 degrees C in Alberta). 

You can think of the SEER value the same way as the milage (L/100km) your vehicle gets. Under optimal conditions, without driving aggressively (cooling too much) you should average out to the manufacturers rating. 

My air conditioning unit is over 15 years old. It keeps breaking down. Is it worth it to keep fixing it or should I replace it?

Any unit that age or older is not only more likely to break down and need costly repairs, but is also much less efficient & more costly to operate. Ask ProSolutions Inc. to do a cost-benefit for you so you can decide whether it’s better to fix the problem or invest in a new unit.

Can I have too large of an AC System?

Yes! Often, homeowners who buy based on the biggest cooling capacity are disappointed in the final performance of their system.

If the unit is too large, the space gets too cool and humidity is not removed. You’ll feel cold and clammy. Plus the frequent cycling can wear out your AC Unit faster since the hardest load on your AC is when you start it up. You can also freeze up the AC unit if the air flow is too low and the unit can not be kept from freezing up. Freezing up of a central AC system is a recipe for disaster on the HVAC equipment.

The AC condenser coil is frozen. What should I do?

If that coil hasn’t been cleaned for too long, or the refrigerant has sprung a leak, here’s what to try:  

Set your thermostat to high and Fan Only, and leave it on for a couple of hours. That may resolve the issue. If it does not work, you could have more than just a frozen line causing issues. Call in the experts and let them help you out. Click here to learn more about AC Repairs.

Why should I consider replacing my existing AC system?

If you already have an AC unit that is working, there may be reasons to replace it before it breaks. The primary reason for early replacement is to increase efficiency and reduce your carbon footprint.

Is your air conditioning system in good shape? If it is older than 8-10 years it is going to be less efficient. Since AC systems in 2020 can be 60% more efficient than 10 years ago, by replacing aging units you will save on operating costs. A unit 15 years or older is not only less efficient but likely to run into expensive repairs as parts wear out. Also if it old and phased out refrigerant R-22 in your system, it will be almost too difficult to service and repair, as the chlorine based gas is being replaced by r-410a chlorine free product and other eco-friendly refrigerants in the residential industry.

Why is it my air conditioner won’t run at all?

It sounds like an electrical problem. A fuse may have blown or circuit breaker tripped. If resetting those doesn’t solve the problem there may be an issue with the unit’s circuit board. In which case check with ProSolutions Inc. to give you a diagnosis.

What is involved in replacing an old system?

What has to be replaced or repaired, apart from the new unit? What shape is the ductwork in, what about insulation, and windows. What about piping for refrigerant and condensate? What of the electrical wiring, grills and registers on the floors and walls, filters before the furnace and evaporator coil and it’s condition and cleanliness? Consult with ProSolutions for an accurate assessment of your present air conditioning system.

My furnace blower isn’t working at all! What should I do?

There could be a couple of issues here, one more serious than the other. The blower motor in the furnace may need replacing and that’s usually a job for the experts. On the other hand, the unit may be clogged with dirt and dust and you may be able to fix that yourself but may likely need special attention to unclog the debris and dirt from the components.

How expensive are air conditioning systems?

ProSolutions has a complete range of systems and accessories ready to install in Edmonton from $3400 to $10,000+ for ultra high efficient and ultra quiet inverter units

These AC systems are built for our weather and come with warranties to match. 10 years parts and warranty available and some brands even carry a manufacturers 10 year or lifetime unit replacement guarantee.

Why is my air conditioner leaking water under the furnace?

The most likely answer is that the drain line is clogged due to dirt, dust and fungus growth. If you have a wet dry vac you can probably unplug this yourself. On the other hand it can be awkward and is better left to the experts at ProSolutions Inc. Learn more about AC Repairs.

How is a central air conditioning system installed?

Whole-home air con units are integrated into your home’s existing furnace ductwork and mechanical room equipment set up.

The actual steps to install a central air conditioning unit include installation and repair of ductwork, preparation of the areas where inside and outside units will be placed, connecting the outside condensing unit to the inside, adding refrigerant and then testing the system. sealing up of any new holes or penetrations in the homes envelope. We also make sure that your thermostat is functioning with the new equipment properly.

At ProSolutions Inc., you will find that we take the time to explain what we are doing and give you options on how we install your new AC system. 

TWO THINGS EVERY HOMEOWNER SHOULD REMEMBER

1.  Always check to see if you need to shut the power off in dealing with any air conditioner issues.

2.  Deal with a trusted and experienced professional, like ProSolutions Inc., when buying a new air conditioner, or repairing an existing unit. 

Air Conditioner Maintenance FAQs

It’s not necessary unless you’re concerned a chunk of ice should fall on it and damage the motor. If so, put a board, like a thick piece of plywood across and anchor it with rocks/cinder blocks, etc. 

At ProSolutions Inc., we think it is better to not protect it all round with a tarp/cover as you may get insects and mice showing up as residents. Or moisture may get in during the winter causing corrosion.

Blowing snow and rain will not cause problems for your outside unit when you are properly maintaining it throughout the year.

How long can I expect a new AC system to last in Alberta?

A new air conditioning system supported by regular service and maintenance should last 15+ years in Alberta. And if maintained properly, don’t be surprised to exceed that by many years also.Regular maintenance check-ups cost from a certified techniciananywhere from $89-200+ depending on the contractor you work with.

ProSolutions Inc. customers that have our Service Partner Plan benefit from lower maintenance costs and even pre-scheduled appointments so you can relax and enjoy living in your home instead of working on it. 

The thermostat doesn’t seem to work. We’ve replaced the batteries but that hasn’t solved the problem.

Call in the experts at ProSolutions Inc.. They’ll advise you whether the thermostat can be fixed or should be replaced or if there is something else wrong with your AC system causing the malfunction.

Can I use a power/pressure washer to clean the coil? Or liquid cleaner?

NO! Do not use a power washer. You may damage fins or other parts of the condensing unit. Use a garden hose and spray into the coil to remove all the dust and other stuff that gets onto the coil over the season. As for liquid cleaners, most of them contain corrosive agents and you don’t want to damage the coil or any other parts of the unit with which it comes in contact.

 A certified AC repair contractor will have specialized cleaners in cases where the coil needs to be thoroughly cleaned. 

What type of warranty will I get from my AC Unit?

All installations are backed by a minimum 5( #?) year comprehensive parts warranty & mosthigher efficient models boast 10 years out of the box. 10 year extended labour warranty is available through pretty much any professional AC installation company and their brand of partners.

What common parts break down on an Air Conditioner that is improperly maintained?

An improperly maintained central air conditioning system will put pressure on every part of that system. A dirty filter that hasn’t been replaced, fans that are not cleaned, leaking refrigerant, exposed wires in the electrical box, ice build up on coils. These put pressure on the capacitors, sensors that track heat levels and thermostat readings and generally weaken the unit so it does not run efficiently and any part can break down.

What disruption will I face when AC is installed?

At ProSolutions we take the greatest care to ensure that our installation will be top of the line. We have handled many retrofits for our customers. Our installers are among the best in the industry – we have the experience and we’re well aware of the complexities involved when installing these systems.

How do I protect my AC unit against mother nature?

The Edmonton area has a substantial mice population and they can get into that outside condenser unit to build their nests. You’ll also find leaves and other debris, including small branches. It’s smart to clean them all away.

You should also visually inspect your unit regularly, even a quick glance as you walk by it is good practice. Chances are, you will notice something that seems out of the ordinary before it becomes a real problem if you do this.

Will air conditioning make us sick?

Your AC system has filters specially designed to remove dust and other impurities. These filters remove almost all possibilities for allergies to exist.  Since the air conditioning also removes excess humidity from the air, it prevents the build-up of mould and bacterial growth. This helps improve your home’s air quality. 

People that report being allergic to AC are typically allergic to what's in the air being circulated. This is why proper filters or air cleaners are essential for AC and furnace systems. Your home’s comfort extends beyond just the air temperature/humidity, to the cleanliness of it too.

Furnace Install

How does ProSolutions Inc. install a furnace?

There are several steps involved in installing your new furnace. These steps will vary depending on the furnace you choose, your home's existing furnace system, and any changes you want.

  1. Align the new furnace with existing gas lines and ductwork
  2. Connect and seal to the ducting system
  3. Connect intake and exhaust pipes
  4. Connect the gas line
  5. Connect the furnace to the electrical supply and thermostat
  6. Connect the furnace to a drain hole

At this point, it’s important to check your work, make sure everything is connected properly and there are no gas leaks. 

Please note: these steps are extremely simplified and meant to provide an overview to understand the professional furnace installation process better. It is highly recommended that you have your furnace professionally installed in order to avoid dangerous problems and issues with your new furnace. Having to get furnace repairs on your new unit would not be covered under warranty without professional installation.

Hiring a professional will be more costly initially but will save you money in the long run.

Here's how long it takes to install a new furnace.

How long does it take to install a new furnace in a Alberta home?

It typically takes between four and eight hours to install a new furnace in Edmonton or the surrounding areas. However, install time can vary depending on factors like the age of your home and the condition of its wiring and ductwork. 

No need to worry about spending a long night freezing inside your home during an Albertan winter. A professional furnace company can have your new furnace up and running within a day to keep you and your family comfortable and warm!

When getting free furnace installation quotes in Edmonton area, make sure to ask how long the installation is expected to take. Local furnace companies will have a good idea based on their experience in your area.

What size furnace do I need?

The size of the furnace you’ll need largely depends on the size of your home. Size recommendations based on square footage are:

1,200 square foot home: 36,000 to 72,000 BTUs
1,500 square foot home: 45,000 to 90,000 BTUs
1,800 square foot home: 54,000 to 108,000 BTUs
2,100 square foot home: 63,000 to 126,000 BTUs
2,400 square foot home: 72,000 to 144,000 BTUs

Other factors that affect the size of the new furnace installation you’ll need include:

  • Climate zone (for example, Edmonton is in Climate Zone 5)
  • Quality of insulation
  • Window thickness
  • Ceiling height
  • Number of people living in your home
  • Preferred temperature
  • Size and state of the basement

For more info om furnace shopping, read our full article on "how to choose the right furnace".

What types of furnaces are there?

The most common types of furnaces include natural gas, oil, propane, and electricity. Compared to other forms of heating, furnaces, also known as forced air systems, are the most popular because they are quiet, efficient, and generally have a long lifespan.

Gas furnaces are by far the most popular for heating households in Edmonton. Able to provide even and consistent heating, gas furnaces are efficient and generally don’t cost a lot to run. Electric and oil furnaces are less efficient, making a gas furnace a more economical choice.

Before choosing a new furnace for your home, make sure you speak with a heating expert to ensure you are making the right choice. There are many factors to consider when shopping for a new furnace and an expert can help you determine which choice is right for your home.

Is it better to rent or buy a furnace?

Need a new heating system and wondering whether it’s better to rent or buy a furnace? Renting a furnace is definitely cheaper initially but is not the right option for every household.

If you rent a furnace, you will pay a monthly fee and the HVAC dealer will be responsible for maintenance and repairs. However, there are some drawbacks. It is likely that over time you will pay at least double what the furnace is worth. And, because you do not own the heating system, it does not add to the value of your home.

If you can afford to buy a new furnace this is the best option. By buying the furnace outright, you won’t pay any interest and may also be able to benefit from manufacturer or government rebates. Owning the furnace will also add to the value of your home.

What is the best brand of furnace for homes in Alberta?

A gas furnace is the most efficient way to heat your home and by far the most popular in Alberta. Gas furnaces are reliable, cost-effective, and efficient and manufacturers are continually improving their efficiency and quietness and introducing new features.

Amana is one of the best brands of furnaces, especially for homes in Alberta. Amana is one of the few furnace brands with a stainless steel heat exchanger and the only with a lifetime replacement warranty. This makes an Amana furnace a reliable option for any household.

We also think that Trane Furnaces are an exceptional option in Alberta. They have been very reliable over the past few years and look to continue that manufacturing trend.

If you’re wondering what is the best brand of furnace for your home, talk to a local heating services provider. Their expertise can help you make the best choice for your climate.

How long should a furnace last?

A modern, high-efficiency furnace should last approximately fifteen to twenty years. This is based on the average lifespan of a furnace so it is possible that yours may last longer or need to be replaced sooner. 

The key to a long-lasting furnace is regular maintenance and upkeep. It’s important to stay on top of minor furnace repairs, tune-ups, and maintenance. Scheduling regular maintenance with a professionals heating company will help to maximize the life of your furnace and minimize the need for major repairs. This is especially true in Alberta, where cold winters can take a toll on your furnace.

A local furnace company will know how to care for your furnace in this climate and what to look for if it is having issues.

When should I replace my gas furnace?

The key to knowing when to replace your furnace versus when to repair it depends on its age and how many more years you can expect it to last. But, rather than humming and hawing about these questions, there is a simple equation you can use to help you decide.

This equation compares the cost of repairing the unit to the cost of replacing it. Here’s the calculation you can use to decide when you should replace your furnace:

"Cost of Repair" x "Age of Unit (in years)" > "Cost to Replace Furnace" = Replace Furnace

Multiply the cost of the furnace repair by the age of the unit. If this number is less than the cost of replacing your gas furnace, then opt for the repairs. If this number is larger, it will be cheaper to replace the furnace.

If you’re living in Alberta, in the St. Albert/Edmonton area, and you’re still unsure, talk to a local heating company. With their expert knowledge about your particular climate, they will be able to help you make a decision as to whether you should repair or replace your furnace.

How much does it cost to install a furnace in Edmonton?

The average cost to install a furnace in Edmonton is between $500 and $1,500. The cost depends on various factors, including brand, size, company, etc. However, with the average cost of a new furnace being around $3,000 - $6,000, you can expect to pay anywhere from $3,500 to $7,500 in total, including installation. 

ProSolutions Inc. often offers installed furnaces from $2,887 when bundled with savings & rebates available.

In Alberta, a heat-loss calculation must be done when installing a new furnace. When hiring a professional to do your install, this will be factored into the price.

Hiring a professional heating company to install your furnace is essential. It may cost more initially but will save you money, time, and headache in the long run.

Can I install my own furnace?

Unless you’re a trained professional, it’s not a good idea to attempt to install your own furnace. Yes, you’ll save money now but the issues and damage that can occur from an improperly installed furnace can result in costs far beyond what you would have spent to hire professionals to do your install. 

Hiring a professional heating services provider in your area to install, maintain, and repair your furnace is always the best way to go. This will save you time and money in the long run. In addition to properly installing and calibrating your new furnace system, technicians are trained to help you find the perfect size furnace for your home. This will ensure that your furnace is not too big or too small. This, as well as the additional services provided by professional technicians during installation, including the calibration of your thermostat, will result in a highly-efficient furnace that will save you money in energy costs.

Furnace Maintenance

How often should a furnace filter be changed?

Furnace filters should be changed every three months. Regularly changing your filter will ensure the air quality inside your home, as well as the safety and comfort of you and your family. In addition, regularly changing the filter will ensure your furnace doesn’t overheat, resulting in damage or an unexpected breakdown.

Preventative maintenance like this extends the longevity of your furnace and helps reduce maintenance and repair fees.

Not sure how long ago your filter was changed or if it needs to be replaced? A heating services provider can take a look at your filter and let you know if it should be replaced with a new one.

Furnace Service

When should I replace my gas furnace?

The key to knowing when to replace your furnace versus when to repair it depends on its age and how many more years you can expect it to last. But, rather than humming and hawing about these questions, there is a simple equation you can use to help you decide.

This equation compares the cost of repairing the unit to the cost of replacing it. Here’s the calculation you can use to decide when you should replace your furnace:

"Cost of Repair" x "Age of Unit (in years)" > "Cost to Replace Furnace" = Replace Furnace

Multiply the cost of the furnace repair by the age of the unit. If this number is less than the cost of replacing your gas furnace, then opt for the repairs. If this number is larger, it will be cheaper to replace the furnace.

If you’re living in Alberta, in the St. Albert/Edmonton area, and you’re still unsure, talk to a local heating company. With their expert knowledge about your particular climate, they will be able to help you make a decision as to whether you should repair or replace your furnace.

How often should you have your furnace serviced?

If you live in Edmonton or other northern areas your furnace should be professionally serviced once per year. This will prevent you from having to get expensive furnace repairs or replacements and will extend the life of your furnace.

In fact, regularly scheduled inspections and service on your heating system can help identify potential breakdowns and reduce emergency repairs by as much as 95%! Regular service can also lower utility bills by up to 30%.

Harsh winters in Edmonton, and other Albertan cities, can take a toll on heating systems. A company that provides furnace service and maintenance will ensure that everything is in top working condition so that you can rely on your furnace all through the winter without having to worry about issues or failures.

Here's how much furnace tune-ups & servicing costs in Edmonton.

How much does furnace servicing/tune-ups cost in the Edmonton area?

Servicing your furnace can cost between $150 - $500 per visit, depending on what is being done and the type of furnace you have in your home.

On average, heating and plumbing companies charge a rate of $150 - $300 per hour. However, if you have a membership to a Service Partner Plan, or another annual plan, you can reduce your cost. 

By signing up for a plan with a local furnace company in Edmonton like ProSolutions Plumbing Heating & Air Conditioning, and scheduling regular servicing, you can save money on the services provided and in energy costs. 

As well as the cost savings, regular servicing will help to prevent your system from encountering any unexpected problems - especially important during the long winter months.

Check our Furnace Offers & Coupons section for deals on Furnace Tune-ups & Servicing. We always offer competitive pricing too.

What does a furnace tune-up service include?

A professional technician will have an extensive checklist to go through when providing furnace tune-up service and maintenance. The items on this list cover every part of your furnace in order to ensure that it is in top working condition.

Some of the most important items included in this furnace service checklist are:

  • Vent, blower, and ductwork cleaning
  • Inspection of the flue for damage and dents
  • Examination of all belts and their tension
  • Adjustment of the furnace’s pilot light flame
  • Calibration of the thermostat
  • Visual inspection of all electrical wiring
  • Inspection of the furnace filter
  • Cleaning and removing any debris

A checklist that includes no less than 22 points of inspection should be used during your furnace service.

Are furnace service plans worth it?

Can’t decide if a furnace service plan is worth it? Beyond saving you time, money, and the headache of an unexpected furnace breakdown in the dead of winter, here are some of the benefits of a service plan:

  • Identification of potential breakdowns before they occur
  • Piece of mind and the ensured safety and comfort for you and your family
  • Lower utility bills as a result of regular maintenance
  • No premium fees for emergency service
  • Automatically scheduled service - so you don’t have to worry about calling to book an appointment!
  • Priority service
  • Discounts on furnace services provided
  • Professional services from trusted experts
  • Satisfaction guarantee

How do I know if my furnace is leaking carbon monoxide?

If there is a crack in the heat exchanger of your heating system, your furnace could be leaking carbon monoxide (CO). This can be dangerous for you and your family, as CO can cause serious bodily harm and even result in death.

Carbon monoxide is a colourless, tasteless and odourless gas and therefore is not easily detected, especially in small quantities.

Your furnace may be leaking carbon monoxide if you or other members of your household are experiencing any of the following symptoms:

  • Headache
  • Weakness
  • Dizziness
  • Nausea or vomiting
  • Feeling hungover
  • Shortness of breath
  • Confusion
  • Blurred vision
  • Loss of consciousness

If you think your furnace is leaking carbon monoxide contact a local heating company right away. If you think you are experiencing carbon monoxide poisoning, please seek professional medical advice immediately.

How long should a furnace last?

A modern, high-efficiency furnace should last approximately fifteen to twenty years. This is based on the average lifespan of a furnace so it is possible that yours may last longer or need to be replaced sooner. 

The key to a long-lasting furnace is regular maintenance and upkeep. It’s important to stay on top of minor furnace repairs, tune-ups, and maintenance. Scheduling regular maintenance with a professionals heating company will help to maximize the life of your furnace and minimize the need for major repairs. This is especially true in Alberta, where cold winters can take a toll on your furnace.

A local furnace company will know how to care for your furnace in this climate and what to look for if it is having issues.

How much does it cost to repair a furnace in Edmonton area?

It can cost anywhere from $150 to $1,500 to repair a furnace, depending on the issue. If you’re in the Stony Plain/Edmonton area, the average cost to repair a furnace will be around $700.

Make sure the furnace company you choose to do your repairs is upfront with their pricing. They should be able to provide you with the price ahead of time so that you know exactly what to expect before moving ahead!

Want to save some money? Often professional heating and plumbing companies will offer a Service Partner Plan. This type of plan will help you keep on top of the regular maintenance your furnace needs for a fraction of the price. Regular furnace tune-ups and maintenance will help prevent any major issues, saving you from repairs and replacements that could cost you thousands of dollars! With plans like this, there is often a discount for members, meaning you’ll save money with every visit.

Why would a furnace stop working?

A furnace could stop working for a variety of reasons. Most commonly, furnaces stop working because of:

  • Blocked or clogged vents, blowers, and/or ductwork
  • A dirty, clogged filter
  • Thermostat malfunctions (or just a low battery)
  • Problem with your power supply
  • Damage to the flue
  • Issues with belts
  • Problems with the pilot light
  • Wiring issues

Winters in Edmonton, Alberta can be cold! Avoid layers upon layers of sweaters - if you’re experiencing any of the following issues, get your furnace repaired right away: 

  • Strange smells, like burning or chemicals 
  • You can’t turn the furnace on
  • Inadequate and inconsistent heat. For example, some rooms are hotter than others and some rooms have no heat at all.
  • Loud, banging or rattling noises

If you are in Edmonton and surrounding area, contact ProSolutions Inc, we'd love to be your HVAC company of choice. If you're outside of our service area, contact a local furnace company with top ratings on Google.

What to check if your furnace isn’t working

Furnace on the fritz? Here are a few things to check if your furnace isn’t working:

  • Power switch - is the power on? If so, try turning the furnace off and then on again.
  • Furnace filter - check to see if the filter is clogged. If it is, exchange it for a new one. You should be changing your furnace filter ever 3 months.
  • Batteries in the thermostat - check the batteries in your thermostat and replace them if they’re low.
  • Flame sensor - turn off the power to your furnace (this is an important first step) then remove the sensor and clean it.
  • Pilot light - check to make sure the pilot light is on. If it’s out, relight it using your furnace model’s igniting instructions.
  • Air intake and exhaust pipes - check the exhaust flue for blockages and clear any blockage you find. For example, during the winter in Alberta, you might find icicles covering the screen of the flue. Remove these to solve the problem.

If one of these is not the issue, you may need a professional to help you uncover and solve the problem. Don’t wait until it’s too late - a broken furnace, especially during an Edmonton winter, can result in broken and burst water pipes! Find a local furnace repair contractor to fix the problem as soon as possible.

General

Are furnace service plans worth it?

Can’t decide if a furnace service plan is worth it? Beyond saving you time, money, and the headache of an unexpected furnace breakdown in the dead of winter, here are some of the benefits of a service plan:

  • Identification of potential breakdowns before they occur
  • Piece of mind and the ensured safety and comfort for you and your family
  • Lower utility bills as a result of regular maintenance
  • No premium fees for emergency service
  • Automatically scheduled service - so you don’t have to worry about calling to book an appointment!
  • Priority service
  • Discounts on furnace services provided
  • Professional services from trusted experts
  • Satisfaction guarantee

Heating

How long do boilers last?

Boilers can last a really long time. In fact, the average lifespan of a boiler is 10 to 15 years. In order to extend the life of your boiler, it’s important to ensure that it is properly maintained and serviced on a regular basis. Even the best boiler will require maintenance and repairs from time to time.

If your boiler is giving you signs that it needs attention, make sure to hire a professional heating company to do the job. This will ensure your boiler lasts as long as possible. Some signs to keep an eye out for include: low water pressure, no heat coming from your radiators, banging noises, a pilot light that keeps going out or isn’t blue.

How much does it cost to install a furnace in Edmonton?

The average cost to install a furnace in Edmonton is between $500 and $1,500. The cost depends on various factors, including brand, size, company, etc. However, with the average cost of a new furnace being around $3,000 - $6,000, you can expect to pay anywhere from $3,500 to $7,500 in total, including installation. 

ProSolutions Inc. often offers installed furnaces from $2,887 when bundled with savings & rebates available.

In Alberta, a heat-loss calculation must be done when installing a new furnace. When hiring a professional to do your install, this will be factored into the price.

Hiring a professional heating company to install your furnace is essential. It may cost more initially but will save you money, time, and headache in the long run.

What is a residential boiler?

A residential boiler system is used to heat a household. The boiler heats water inside a tank and distributes this hot water (or, in some cases, steam) via pipes, radiators and/or a radiant in-floor system in order to heat the inside of a home. Once the water has cooled and can no longer provide heat, it is sent back to the boiler to be reheated.

Although the name might suggest otherwise, modern-day boilers do not boil water. The term boiler comes from the fact that, in the past, steam boilers were common. Steam boilers boil water in order to create steam for heating purposes. Today, however, most boilers are water heating systems that distribute hot water, rather than steam, in order to heat a house.

When should I replace my gas furnace?

The key to knowing when to replace your furnace versus when to repair it depends on its age and how many more years you can expect it to last. But, rather than humming and hawing about these questions, there is a simple equation you can use to help you decide.

This equation compares the cost of repairing the unit to the cost of replacing it. Here’s the calculation you can use to decide when you should replace your furnace:

"Cost of Repair" x "Age of Unit (in years)" > "Cost to Replace Furnace" = Replace Furnace

Multiply the cost of the furnace repair by the age of the unit. If this number is less than the cost of replacing your gas furnace, then opt for the repairs. If this number is larger, it will be cheaper to replace the furnace.

If you’re living in Alberta, in the St. Albert/Edmonton area, and you’re still unsure, talk to a local heating company. With their expert knowledge about your particular climate, they will be able to help you make a decision as to whether you should repair or replace your furnace.

How do I know if my furnace is leaking carbon monoxide?

If there is a crack in the heat exchanger of your heating system, your furnace could be leaking carbon monoxide (CO). This can be dangerous for you and your family, as CO can cause serious bodily harm and even result in death.

Carbon monoxide is a colourless, tasteless and odourless gas and therefore is not easily detected, especially in small quantities.

Your furnace may be leaking carbon monoxide if you or other members of your household are experiencing any of the following symptoms:

  • Headache
  • Weakness
  • Dizziness
  • Nausea or vomiting
  • Feeling hungover
  • Shortness of breath
  • Confusion
  • Blurred vision
  • Loss of consciousness

If you think your furnace is leaking carbon monoxide contact a local heating company right away. If you think you are experiencing carbon monoxide poisoning, please seek professional medical advice immediately.

How much does it cost to repair a furnace in Edmonton area?

It can cost anywhere from $150 to $1,500 to repair a furnace, depending on the issue. If you’re in the Stony Plain/Edmonton area, the average cost to repair a furnace will be around $700.

Make sure the furnace company you choose to do your repairs is upfront with their pricing. They should be able to provide you with the price ahead of time so that you know exactly what to expect before moving ahead!

Want to save some money? Often professional heating and plumbing companies will offer a Service Partner Plan. This type of plan will help you keep on top of the regular maintenance your furnace needs for a fraction of the price. Regular furnace tune-ups and maintenance will help prevent any major issues, saving you from repairs and replacements that could cost you thousands of dollars! With plans like this, there is often a discount for members, meaning you’ll save money with every visit.

What is the best brand of furnace for homes in Alberta?

A gas furnace is the most efficient way to heat your home and by far the most popular in Alberta. Gas furnaces are reliable, cost-effective, and efficient and manufacturers are continually improving their efficiency and quietness and introducing new features.

Amana is one of the best brands of furnaces, especially for homes in Alberta. Amana is one of the few furnace brands with a stainless steel heat exchanger and the only with a lifetime replacement warranty. This makes an Amana furnace a reliable option for any household.

We also think that Trane Furnaces are an exceptional option in Alberta. They have been very reliable over the past few years and look to continue that manufacturing trend.

If you’re wondering what is the best brand of furnace for your home, talk to a local heating services provider. Their expertise can help you make the best choice for your climate.

What to check if your furnace isn’t working

Furnace on the fritz? Here are a few things to check if your furnace isn’t working:

  • Power switch - is the power on? If so, try turning the furnace off and then on again.
  • Furnace filter - check to see if the filter is clogged. If it is, exchange it for a new one. You should be changing your furnace filter ever 3 months.
  • Batteries in the thermostat - check the batteries in your thermostat and replace them if they’re low.
  • Flame sensor - turn off the power to your furnace (this is an important first step) then remove the sensor and clean it.
  • Pilot light - check to make sure the pilot light is on. If it’s out, relight it using your furnace model’s igniting instructions.
  • Air intake and exhaust pipes - check the exhaust flue for blockages and clear any blockage you find. For example, during the winter in Alberta, you might find icicles covering the screen of the flue. Remove these to solve the problem.

If one of these is not the issue, you may need a professional to help you uncover and solve the problem. Don’t wait until it’s too late - a broken furnace, especially during an Edmonton winter, can result in broken and burst water pipes! Find a local furnace repair contractor to fix the problem as soon as possible.

What types of furnaces are there?

The most common types of furnaces include natural gas, oil, propane, and electricity. Compared to other forms of heating, furnaces, also known as forced air systems, are the most popular because they are quiet, efficient, and generally have a long lifespan.

Gas furnaces are by far the most popular for heating households in Edmonton. Able to provide even and consistent heating, gas furnaces are efficient and generally don’t cost a lot to run. Electric and oil furnaces are less efficient, making a gas furnace a more economical choice.

Before choosing a new furnace for your home, make sure you speak with a heating expert to ensure you are making the right choice. There are many factors to consider when shopping for a new furnace and an expert can help you determine which choice is right for your home.

Why would a furnace stop working?

A furnace could stop working for a variety of reasons. Most commonly, furnaces stop working because of:

  • Blocked or clogged vents, blowers, and/or ductwork
  • A dirty, clogged filter
  • Thermostat malfunctions (or just a low battery)
  • Problem with your power supply
  • Damage to the flue
  • Issues with belts
  • Problems with the pilot light
  • Wiring issues

Winters in Edmonton, Alberta can be cold! Avoid layers upon layers of sweaters - if you’re experiencing any of the following issues, get your furnace repaired right away: 

  • Strange smells, like burning or chemicals 
  • You can’t turn the furnace on
  • Inadequate and inconsistent heat. For example, some rooms are hotter than others and some rooms have no heat at all.
  • Loud, banging or rattling noises

If you are in Edmonton and surrounding area, contact ProSolutions Inc, we'd love to be your HVAC company of choice. If you're outside of our service area, contact a local furnace company with top ratings on Google.

What is a BTU?

Shopping for a new furnace and wondering what are BTUs? BTU stands for British Thermal Unit - a value traditionally assigned to heat. Technically, a single BTU is the amount of energy that is necessary to increase the temperature of one pound of water by one degree Fahrenheit at sea level. As far as a heating system goes, BTUs refer to the amount of heat that a furnace is able to output.

When it comes to furnaces, the larger the square footage that needs to be heated, the more BTUs you’ll require. For example, it’s suggested that a 1,500 square foot home has a furnace that is able to output 45,000 to 90,000 BTUs.

How long should a furnace last?

A modern, high-efficiency furnace should last approximately fifteen to twenty years. This is based on the average lifespan of a furnace so it is possible that yours may last longer or need to be replaced sooner. 

The key to a long-lasting furnace is regular maintenance and upkeep. It’s important to stay on top of minor furnace repairs, tune-ups, and maintenance. Scheduling regular maintenance with a professionals heating company will help to maximize the life of your furnace and minimize the need for major repairs. This is especially true in Alberta, where cold winters can take a toll on your furnace.

A local furnace company will know how to care for your furnace in this climate and what to look for if it is having issues.

Is it better to rent or buy a furnace?

Need a new heating system and wondering whether it’s better to rent or buy a furnace? Renting a furnace is definitely cheaper initially but is not the right option for every household.

If you rent a furnace, you will pay a monthly fee and the HVAC dealer will be responsible for maintenance and repairs. However, there are some drawbacks. It is likely that over time you will pay at least double what the furnace is worth. And, because you do not own the heating system, it does not add to the value of your home.

If you can afford to buy a new furnace this is the best option. By buying the furnace outright, you won’t pay any interest and may also be able to benefit from manufacturer or government rebates. Owning the furnace will also add to the value of your home.

How often should a furnace filter be changed?

Furnace filters should be changed every three months. Regularly changing your filter will ensure the air quality inside your home, as well as the safety and comfort of you and your family. In addition, regularly changing the filter will ensure your furnace doesn’t overheat, resulting in damage or an unexpected breakdown.

Preventative maintenance like this extends the longevity of your furnace and helps reduce maintenance and repair fees.

Not sure how long ago your filter was changed or if it needs to be replaced? A heating services provider can take a look at your filter and let you know if it should be replaced with a new one.

Are furnace service plans worth it?

Can’t decide if a furnace service plan is worth it? Beyond saving you time, money, and the headache of an unexpected furnace breakdown in the dead of winter, here are some of the benefits of a service plan:

  • Identification of potential breakdowns before they occur
  • Piece of mind and the ensured safety and comfort for you and your family
  • Lower utility bills as a result of regular maintenance
  • No premium fees for emergency service
  • Automatically scheduled service - so you don’t have to worry about calling to book an appointment!
  • Priority service
  • Discounts on furnace services provided
  • Professional services from trusted experts
  • Satisfaction guarantee

What does a furnace tune-up service include?

A professional technician will have an extensive checklist to go through when providing furnace tune-up service and maintenance. The items on this list cover every part of your furnace in order to ensure that it is in top working condition.

Some of the most important items included in this furnace service checklist are:

  • Vent, blower, and ductwork cleaning
  • Inspection of the flue for damage and dents
  • Examination of all belts and their tension
  • Adjustment of the furnace’s pilot light flame
  • Calibration of the thermostat
  • Visual inspection of all electrical wiring
  • Inspection of the furnace filter
  • Cleaning and removing any debris

A checklist that includes no less than 22 points of inspection should be used during your furnace service.

How much does furnace servicing/tune-ups cost in the Edmonton area?

Servicing your furnace can cost between $150 - $500 per visit, depending on what is being done and the type of furnace you have in your home.

On average, heating and plumbing companies charge a rate of $150 - $300 per hour. However, if you have a membership to a Service Partner Plan, or another annual plan, you can reduce your cost. 

By signing up for a plan with a local furnace company in Edmonton like ProSolutions Plumbing Heating & Air Conditioning, and scheduling regular servicing, you can save money on the services provided and in energy costs. 

As well as the cost savings, regular servicing will help to prevent your system from encountering any unexpected problems - especially important during the long winter months.

Check our Furnace Offers & Coupons section for deals on Furnace Tune-ups & Servicing. We always offer competitive pricing too.

How often should you have your furnace serviced?

If you live in Edmonton or other northern areas your furnace should be professionally serviced once per year. This will prevent you from having to get expensive furnace repairs or replacements and will extend the life of your furnace.

In fact, regularly scheduled inspections and service on your heating system can help identify potential breakdowns and reduce emergency repairs by as much as 95%! Regular service can also lower utility bills by up to 30%.

Harsh winters in Edmonton, and other Albertan cities, can take a toll on heating systems. A company that provides furnace service and maintenance will ensure that everything is in top working condition so that you can rely on your furnace all through the winter without having to worry about issues or failures.

Here's how much furnace tune-ups & servicing costs in Edmonton.

What is the difference between a boiler and a furnace?

In Edmonton, both boilers and furnaces are used to provide homes with heat. The difference between a boiler and a furnace is the way in which they heat a home.

A boiler takes water and heats it then circulates this hot water (or steam, in some cases) throughout the house in order to heat it. The hot water is circulated using pipes, radiators and/or radiant floor systems. Once the water has cooled, it is returned to the boiler to be heated and reused in a closed-loop system.

A furnace, on the other hand, heats and distributes air in order to heat a home. This hot air is distributed via ductwork and vents.

What size furnace do I need?

The size of the furnace you’ll need largely depends on the size of your home. Size recommendations based on square footage are:

1,200 square foot home: 36,000 to 72,000 BTUs
1,500 square foot home: 45,000 to 90,000 BTUs
1,800 square foot home: 54,000 to 108,000 BTUs
2,100 square foot home: 63,000 to 126,000 BTUs
2,400 square foot home: 72,000 to 144,000 BTUs

Other factors that affect the size of the new furnace installation you’ll need include:

  • Climate zone (for example, Edmonton is in Climate Zone 5)
  • Quality of insulation
  • Window thickness
  • Ceiling height
  • Number of people living in your home
  • Preferred temperature
  • Size and state of the basement

For more info om furnace shopping, read our full article on "how to choose the right furnace".

What is the difference between a boiler and a hot water tank?

The difference between a boiler and a hot water tank has to do with the way in which each uses the hot water that it produces.

Both boilers and hot water tanks take cool water, heat this water and then distribute it throughout a home via pipes. However, the water that is heated by a boiler is distributed throughout the home via pipes, radiators and radiant in-floor systems in order to heat it - to keep the rooms, floors, garage, etc. comfortable and warm.

On the other hand, a hot water tank heats water that is used for cooking and cleaning purposes - for showers, dishwashing, laundry, etc.

How long does it take to install a new furnace in a Alberta home?

It typically takes between four and eight hours to install a new furnace in Edmonton or the surrounding areas. However, install time can vary depending on factors like the age of your home and the condition of its wiring and ductwork. 

No need to worry about spending a long night freezing inside your home during an Albertan winter. A professional furnace company can have your new furnace up and running within a day to keep you and your family comfortable and warm!

When getting free furnace installation quotes in Edmonton area, make sure to ask how long the installation is expected to take. Local furnace companies will have a good idea based on their experience in your area.

Is boiler heat expensive in Edmonton?

Boiler heat is not expensive on a day-to-day basis. In fact, you may save in energy costs when heating your house with a boiler compared to a furnace.

However, installing a boiler is typically more complex and therefore more expensive than installing a furnace. On average, a boiler will cost anywhere from $2,500 to $10,000 to purchase and install (depending on the brand and the system’s energy efficiency rating). Plus, your home will need extensive modifications to make a boiler system work - radiant heating must be implemented.

On the other hand, the average cost to buy and install a furnace in Edmonton is only $3,500 to $7,500. With boiler heat, you will save in the long run but will have to pay more upfront.

How does ProSolutions Inc. install a furnace?

There are several steps involved in installing your new furnace. These steps will vary depending on the furnace you choose, your home's existing furnace system, and any changes you want.

  1. Align the new furnace with existing gas lines and ductwork
  2. Connect and seal to the ducting system
  3. Connect intake and exhaust pipes
  4. Connect the gas line
  5. Connect the furnace to the electrical supply and thermostat
  6. Connect the furnace to a drain hole

At this point, it’s important to check your work, make sure everything is connected properly and there are no gas leaks. 

Please note: these steps are extremely simplified and meant to provide an overview to understand the professional furnace installation process better. It is highly recommended that you have your furnace professionally installed in order to avoid dangerous problems and issues with your new furnace. Having to get furnace repairs on your new unit would not be covered under warranty without professional installation.

Hiring a professional will be more costly initially but will save you money in the long run.

Here's how long it takes to install a new furnace.

How long does it take to install a new boiler in Edmonton?

It shouldn’t take a professional heating company in Edmonton too long to install a new boiler. For a simple boiler replacement, you can expect a trained professional to take between 4 and 6 hours.

Your new boiler will be up and running in less than a day. However, installing a brand new boiler, where one didn’t exist before, is a bigger job. Upgrading your current boiler to a different system or moving your boiler to a new location can also be more involved and will take a bit longer.

Because these jobs are more complex, they may take a team of professionals a few days to complete. Typically, you can expect to wait no more than a week for your new system to be up and ready!

Can I install my own furnace?

Unless you’re a trained professional, it’s not a good idea to attempt to install your own furnace. Yes, you’ll save money now but the issues and damage that can occur from an improperly installed furnace can result in costs far beyond what you would have spent to hire professionals to do your install. 

Hiring a professional heating services provider in your area to install, maintain, and repair your furnace is always the best way to go. This will save you time and money in the long run. In addition to properly installing and calibrating your new furnace system, technicians are trained to help you find the perfect size furnace for your home. This will ensure that your furnace is not too big or too small. This, as well as the additional services provided by professional technicians during installation, including the calibration of your thermostat, will result in a highly-efficient furnace that will save you money in energy costs.

Hot Water Tanks

What is the difference between a boiler and a hot water tank?

The difference between a boiler and a hot water tank has to do with the way in which each uses the hot water that it produces.

Both boilers and hot water tanks take cool water, heat this water and then distribute it throughout a home via pipes. However, the water that is heated by a boiler is distributed throughout the home via pipes, radiators and radiant in-floor systems in order to heat it - to keep the rooms, floors, garage, etc. comfortable and warm.

On the other hand, a hot water tank heats water that is used for cooking and cleaning purposes - for showers, dishwashing, laundry, etc.

Plumbing

What is the difference between a boiler and a hot water tank?

The difference between a boiler and a hot water tank has to do with the way in which each uses the hot water that it produces.

Both boilers and hot water tanks take cool water, heat this water and then distribute it throughout a home via pipes. However, the water that is heated by a boiler is distributed throughout the home via pipes, radiators and radiant in-floor systems in order to heat it - to keep the rooms, floors, garage, etc. comfortable and warm.

On the other hand, a hot water tank heats water that is used for cooking and cleaning purposes - for showers, dishwashing, laundry, etc.