Yes, at ProSolutions Inc., we stand by the quality of our work. Every service we provide comes with our 5-Star Service Guarantee. Additionally, we offer a Property Protection Guarantee, ensuring that your personal property is safeguarded during our repair process. If any damage occurs, we commit to repairing or replacing it.
The time it takes to repair a burst pipe can vary based on the location and severity of the break. A simple repair might take a few hours, while more complex situations could require several days. Water damage restoration, depending on the extent of the damage, can take anywhere from a few days to several weeks. It’s crucial to address water damage promptly to prevent mold growth and further structural issues.
Remember, in the event of a burst pipe, it’s essential to act quickly to minimize damage and ensure the safety of everyone in the home.
Changing your water softener salt is simple: just lift the lid on the brine tank and pour new salt directly into the tank—no need to remove old salt unless it’s hardened or formed a crust (called bridging). Use a high-quality softener salt and avoid overfilling; aim to keep it about half to three-quarters full.
Not a fan of hauling heavy bags? Our ProWater Softener Membership takes care of everything—we pick up, deliver, and even fill your tank for you. You’ll never have to worry about doing it yourself again.
You can’t run out of hot water with tankless water heaters – unless, of course, the power supply is off or goes out. However, a tankless water heater can have trouble keeping up with demand if too many things require hot water all at once. For example, if several appliances are operating at the same time (the dishwasher, the laundry machine, etc.), and you go to have a hot shower, you may find that your tankless unit isn’t capable of providing enough hot water. Therefore, it’s important to ensure that you install a tankless water heater that has a large enough capacity to handle your demand for hot water.
The difference between a boiler and a hot water tank has to do with the way in which each uses the hot water that it produces.
Both boilers and hot water tanks take cool water, heat this water and then distribute it throughout a home via pipes. However, the water that is heated by a boiler is distributed throughout the home via pipes, radiators and radiant in-floor systems in order to heat it – to keep the rooms, floors, garage, etc. comfortable and warm.
On the other hand, a hot water tank heats water that is used for cooking and cleaning purposes – for showers, dishwashing, laundry, etc.
Most homeowner’s insurance policies in Canada cover “sudden and accidental” water damage, which includes burst pipes. However, the coverage might not extend to damage resulting from lack of maintenance or negligence. It’s essential to review your policy and speak with your insurance provider to understand the specifics of your coverage.
ProSolutions Inc. understands the urgency of a burst pipe situation. We offer priority service for such emergencies, ensuring that our expert technicians reach your location promptly to mitigate damage and start the repair process. Call ProSolutions Inc. at 780-809-9617 for immediate assistance.
There are several common signs that your hot water tank may stop working. Consider calling a water heater services company to take a look at and repair or replace your unit if:
In Edmonton, most hot water tanks last 8–12 years. If yours is:
Taking too long to reheat
Making rumbling or popping sounds
Running out of hot water faster
Leaking
Over 10 years old
It may be time to upgrade before it fails!
Want to learn more? Book your free home estimate with our Home Comfort Advisor to talk about replacing your tank. They’ll walk you through your options as well as ways you can increase the longevity of your hot water tank for the future.
If your drain is clogged with hair, baking soda can dissolve hair in a drain.
To try this safe and easy method at home – first, pour a cup of baking soda down the drain. Then pour a cup of vinegar (white vinegar) down. Allow the mixture to sit for several minutes. Keep an eye out for bubbling in the drain (this is caused by the reaction between the baking soda and vinegar). Once the bubbling stops, wait a few more minutes then pour some hot water down the drain. Repeat until the clog is cleared. Keep at it, it can take a long time.
With a heavy-duty clog, you might need something more powerful. In this case, try snaking the drain, plunging it or calling a local Edmonton drain cleaning company to get the job done.
ProSolutions no longer provides drain cleaning services, however we are happy to help if you decide to replace your fixtures!
On average, sump pumps last about 10 years. As with any other appliance in your home, a sump pump can become damaged and may need to be replaced as it gets older or experiences more use. Unfortunately, unlike other appliances, it isn’t always obvious when a sump pump has reached the end of its life. In fact, this isn’t usually detected until the sump pump should be working but fails to do its job.
In order to prevent your sump pump from failing when you need it most, reach out to ProSolutions and ask us about our sump pump services. If you notice that there is no water in the sump pit when your pump is running, if you see rust, if there is a musty or dank odour in your basement, if you hear strange noises coming from your sump pump or if the pump is failing to run automatically.
It can cost anywhere from $3,500 to $5,500 to get a water softener installed in your home. This estimate includes the price of the unit as well as installation. The total cost will range depending on several factors including the type of water softener you choose, the softener’s capacity, the size of your home and the difficulty of the installation. In order to avoid unnecessary costs down the road, it’s important that you have your water softener installed by an expert. Water softener installation in Edmonton is ideal, especially if you are constantly having to deal with soap scum and limescale buildup or you want to increase the longevity of your household appliances that use water.
