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Installing a water softener doesn’t take too long when a professional technician is completing the installation. As long as no unforeseen setbacks or problems are encountered, a professional plumber should be able to install a water softener in about two to three hours. Choosing to have your water softener installed by an expert is a good idea, as this will ensure that it is installed and working properly, helping to prevent problems down the road. In addition, water softeners are available in various makes and models and an experienced technician can help you find the best system for your home and your family.

Most homeowner’s insurance policies in Canada cover “sudden and accidental” water damage, which includes burst pipes. However, the coverage might not extend to damage resulting from lack of maintenance or negligence. It’s essential to review your policy and speak with your insurance provider to understand the specifics of your coverage.

Salt should be refilled every 1 to 3 months, depending on your water usage, tank size, and family size. In Edmonton, with our harder water, most households check their salt monthly—especially during peak use seasons like winter.

A good rule of thumb: if the tank is less than half full, it’s time to top it up. But if that feels like one more thing to remember, our ProWater Softener Salt Membership makes it easy—we track your needs and deliver salt on a regular schedule, so your softener is always ready to go.

There are several reasons a faucet may drip or leak. Most commonly, a defective part will cause a faucet to drip. However, more serious problems can also be indicated by a dripping faucet. For example, if your plumbing is not properly maintained and regularly cleaned, corrosion can result, leading to leaky pipes and a leaking faucet. In addition, extreme changes in temperature, a shifting foundation, high water pressure, and intrusive tree roots can also cause pipes to leak. In order to fix a dripping faucet, you’ll first need to find the location of the leak. In some cases, the leak may be difficult to find. If the cause of your dripping faucet is not obvious, having a qualified plumber detect and repair the leak is vital, as it could result in costly damage to your home if left unrepaired. If you notice a leak, make sure to contact an emergency plumber in Edmonton as soon as possible to avoid further damage.

If your drain is clogged with hair, baking soda can dissolve hair in a drain. 

To try this safe and easy method at home – first, pour a cup of baking soda down the drain. Then pour a cup of vinegar (white vinegar) down. Allow the mixture to sit for several minutes. Keep an eye out for bubbling in the drain (this is caused by the reaction between the baking soda and vinegar). Once the bubbling stops, wait a few more minutes then pour some hot water down the drain. Repeat until the clog is cleared. Keep at it, it can take a long time.

With a heavy-duty clog, you might need something more powerful. In this case, try snaking the drain, plunging it or calling a local Edmonton drain cleaning company to get the job done. 

ProSolutions no longer provides drain cleaning services, however we are happy to help if you decide to replace your fixtures!  

Absolutely! ProSolutions Inc. specializes not only in repairing burst pipes but also in preventive measures. Our experienced technicians can inspect your plumbing system, identify potential problem areas, and provide solutions to prevent pipes from freezing and bursting.

Water softeners last about 10 to 20 years. The lifetime of your water softener will depend on several factors including the type of water softener and brand you buy, as well as the installation. Proper installation is important to ensure maximum effectiveness and lifetime. One of the many benefits of having a water softener installed in your home is that it will extend the lifetime of your other plumbing appliances. Hard water is tough on appliances like water heaters and laundry machines, as the minerals in the water wear away pipe sealants over time causing leaks and clogs. However, a water softener will remove excessive mineral content from all of the water, helping to protect your plumbing and appliances from unnecessary damage.

Yes, at ProSolutions Inc., we stand by the quality of our work. Every service we provide comes with our 5-Star Service Guarantee. Additionally, we offer a Property Protection Guarantee, ensuring that your personal property is safeguarded during our repair process. If any damage occurs, we commit to repairing or replacing it.