When you’re facing a burst pipe, no heating, or cooling issues, the last thing you want to do is wait for someone to answer the phone, only to be told that you need to wait for someone to be available during business hours. Unfortunately, this happens all too often, placing homeowners in a dangerous position. This position can look like water damage repairs adding up or your family’s health being jeopardized due to extreme temperatures.

With ProSolutions Plumbing, Heating & Air Conditioning this will never be a problem! There is always someone available to answer your call and a technician that can be dispatched in minutes! When we say emergency, we mean emergency, so you can count on us when it’s needed most – because we understand emergency issues happen when we least expect them.

Don’t just take our word for it. Visit our reviews page now to see what some of our past customers have to say about our work.

What Is Considered a Plumbing Emergency?

Plumbing emergencies don’t occur specifically during business hours as you use your plumbing around the clock. However, you may be wondering if some issues are simply urgent and need to be taken care of soon or if certain problems are, in fact, emergencies. Here are a few examples of each type of situation:

  • Burst pipe – this is an emergency and failing to call us immediately can result in high water bills and increasing damage to your home
  • Frozen pipe – having frozen pipes can lead to burst pipes and defrosting them without proper knowledge can actually cause them to break
  • Blocked toilet – if there is a second toilet in your home, it could be safe to use until morning. Unfortunately, with blocked lines, it affects your whole home’s plumbing system and can cause the other toilet to overflow as well. In addition, you may be putting yourself at risk for a burst pipe due to water pressure
  • Leaky faucets – while a leaky faucet is annoying and can cause increased water bills, it is also not an all-out emergency
  • No hot water – this is an unpleasant problem but is totally up to your preference and tolerance as to whether it is an emergency. This is an issue that is all about your comfort–if you feel it is an emergency, then it is!

Keep in mind that when you call for an emergency plumbing service, you will never pay premium prices! You will receive great service at the standard cost it would be during normal business hours.

The Importance of Urgent Furnace Services

If you wake up in the middle of the night freezing and can’t seem to get warm, your furnace may not be working properly. Although you could snuggle up with blankets and use body heat, it is still quite miserable. In addition, the elderly and small children are susceptible to extremely cold temperatures and can become ill with hypothermia if left exposed for too long.

If your heater, furnace, or boiler are failing to produce any heat – this is an emergency situation. When furnaces do not function properly, they can also produce carbon monoxide gas, which is deadly. Although you may feel you can survive the cold, it is still wise to call a professional sooner rather than later!

Our technicians are available for furnace and plumbing emergencies – and can get to your home quickly. We perform detailed inspections to provide a top-quality furnace repair service. If the problem is beyond repair, we also offer furnace replacement solutions.

Reliable AC Repair & Replacement

Summertime can be hot and miserable–there is no doubt about it! Finding yourself without a way to keep cool can put a damper on any day and make it feel like it’ll never end. Whether this happens while the sun is out and beating down or at night when it only seems a bit cooler, you can rely on ProSolutions Plumbing, Heating & Air Conditioning to keep you cool!

We not only offer emergency AC repairs for those large-scale issues but also we can help you keep your system in the best shape possible with our regular maintenance and inspection services. The better maintained your air conditioner is, the less prone it will be to breakdowns.

The ProSolutions Difference

When you make a call to ProSolutions Plumbing, Heating & Air Conditioning, you can expect to be greeted with a friendly and helpful customer representative. In addition to that, when our technician arrives, you will be impressed with how respectful and knowledgeable they are about your particular problem. We use upfront pricing so that you’ll be aware of the cost beforehand, and our company is continually educating ourselves on the newest techniques and greenest products.

Furnace Services Testimonials

Furnace Services FAQs

  • Are furnace service plans worth it?

    Can’t decide if a furnace service plan is worth it? Beyond saving you time, money, and the headache of an unexpected furnace breakdown in the dead of winter, here are some of the benefits of a service plan:

    Identification of potential breakdowns before they occurPiece of mind and the ensured safety and comfort for you and your familyLower utility bills as a result of regular maintenanceNo premium fees for emergency serviceAutomatically scheduled service - so you don’t have to worry about calling to book an appointment!Priority serviceDiscounts on furnace services providedProfessional services from trusted expertsSatisfaction guarantee

  • How do I know if my furnace is leaking carbon monoxide?

    If there is a crack in the heat exchanger of your heating system, your furnace could be leaking carbon monoxide (CO). This can be dangerous for you and your family, as CO can cause serious bodily harm and even result in death.

    Carbon monoxide is a colourless, tasteless and odourless gas and therefore is not easily detected, especially in small quantities.

    Your furnace may be leaking carbon monoxide if you or other members of your household are experiencing any of the following symptoms:

    HeadacheWeaknessDizzinessNausea or vomitingFeeling hungoverShortness of breathConfusionBlurred visionLoss of consciousness

    If you think your furnace is leaking carbon monoxide contact a local heating company right away. If you think you are experiencing carbon monoxide poisoning, please seek professional medical advice immediately.

  • How often should you have your furnace serviced?

    If you live in Edmonton or other northern areas your furnace should be professionally serviced once per year. This will prevent you from having to get expensive furnace repairs or replacements and will extend the life of your furnace.

    In fact, regularly scheduled inspections and service on your heating system can help identify potential breakdowns and reduce emergency repairs by as much as 95%! Regular service can also lower utility bills by up to 30%.

    Harsh winters in Edmonton, and other Albertan cities, can take a toll on heating systems. A company that provides furnace service and maintenance will ensure that everything is in top working condition so that you can rely on your furnace all through the winter without having to worry about issues or failures.

    Here's how much furnace tune-ups & servicing costs in Edmonton.

  • How much does furnace servicing/tune-ups cost?

    The cost of servicing your furnace can cost between $150 - $500 per visit, depending on what is being done and the type of furnace you have in your home.

    On average, heating and plumbing companies charge a rate of $150 - $300 per hour. However, if you have a membership to a Service Partner Plan, or another annual plan, you can reduce your cost. 

    By signing up for a plan with a local furnace company in Edmonton like ProSolutions Plumbing Heating & Air Conditioning, and scheduling regular servicing, you can save money on the services provided and in energy costs. 

    As well as the cost savings, regular servicing will help to prevent your system from encountering any unexpected problems - especially important during the long winter months.

    Check our Furnace Offers & Coupons section for deals on Furnace Tune-ups & Servicing. We always offer competitive pricing too.

  • What does a furnace tune-up service include?

    A professional technician will have an extensive checklist to go through when providing furnace tune-up service and maintenance. The items on this list cover every part of your furnace in order to ensure that it is in top working condition.

    Some of the most important items included in this furnace service checklist are:

    Vent, blower, and ductwork cleaningInspection of the flue for damage and dentsExamination of all belts and their tensionAdjustment of the furnace’s pilot light flameCalibration of the thermostatVisual inspection of all electrical wiringInspection of the furnace filterCleaning and removing any debris

    A checklist that includes no less than 22 points of inspection should be used during your furnace service.

  • How long should a furnace last?

    A modern, high-efficiency furnace should last approximately fifteen to twenty years. This is based on the average lifespan of a furnace so it is possible that yours may last longer or need to be replaced sooner. 

    The key to a long-lasting furnace is regular maintenance and upkeep. It’s important to stay on top of minor furnace repairs, tune-ups, and maintenance. Scheduling regular maintenance with a professionals heating company will help to maximize the life of your furnace and minimize the need for major repairs. This is especially true in Alberta, where cold winters can take a toll on your furnace.

    A local furnace company will know how to care for your furnace in this climate and what to look for if it is having issues.

  • Furnace stopped working?Why this happens

    A furnace could stop working for a variety of reasons. Most commonly, furnaces stop working because of:

    Blocked or clogged vents, blowers, and/or ductworkA dirty, clogged filterThermostat malfunctions (or just a low battery)Problem with your power supplyDamage to the flueIssues with beltsProblems with the pilot lightWiring issues

    Winters in Edmonton, Alberta can be cold! Avoid layers upon layers of sweaters - if you’re experiencing any of the following issues, get your furnace repaired right away: 

    Strange smells, like burning or chemicals You can’t turn the furnace onInadequate and inconsistent heat. For example, some rooms are hotter than others and some rooms have no heat at all.Loud, banging or rattling noises

    If you are in Edmonton and surrounding area, contact ProSolutions Inc, we'd love to be your HVAC company of choice. If you're outside of our service area, contact a local furnace company with top ratings on Google.

  • What to check if your furnace isn’t working

    Furnace on the fritz? Here are a few things to check if your furnace isn’t working:

    Power switch - is the power on? If so, try turning the furnace off and then on again.Furnace filter - check to see if the filter is clogged. If it is, exchange it for a new one. You should be changing your furnace filter ever 3 months.Batteries in the thermostat - check the batteries in your thermostat and replace them if they’re low.Flame sensor - turn off the power to your furnace (this is an important first step) then remove the sensor and clean it.Pilot light - check to make sure the pilot light is on. If it’s out, relight it using your furnace model’s igniting instructions.Air intake and exhaust pipes - check the exhaust flue for blockages and clear any blockage you find. For example, during the winter in Alberta, you might find icicles covering the screen of the flue. Remove these to solve the problem.

    If one of these is not the issue, you may need a professional to help you uncover and solve the problem. Don’t wait until it’s too late - a broken furnace, especially during an Edmonton winter, can result in broken and burst water pipes! Find a local furnace repair contractor to fix the problem as soon as possible.

  • What’s the cost to repair a furnace in Edmonton area?

    It can cost anywhere from $150 to $1,500 to repair a furnace, depending on the issue. If you’re in the Stony Plain/Edmonton area, the average cost to repair a furnace will be around $700.

    Make sure the furnace company you choose to do your repairs is upfront with their pricing. They should be able to provide you with the price ahead of time so that you know exactly what to expect before moving ahead!

    Want to save some money? Often professional heating and plumbing companies will offer a Service Partner Plan. This type of plan will help you keep on top of the regular maintenance your furnace needs for a fraction of the price. Regular furnace tune-ups and maintenance will help prevent any major issues, saving you from repairs and replacements that could cost you thousands of dollars! With plans like this, there is often a discount for members, meaning you’ll save money with every visit.

  • When should I replace my gas furnace?

    The key to knowing when to replace your furnace versus when to repair it depends on its age and how many more years you can expect it to last. But, rather than humming and hawing about these questions, there is a simple equation you can use to help you decide.

    This equation compares the cost of repairing the unit to the cost of replacing it. Here’s the calculation you can use to decide when you should replace your furnace:

    "Cost of Repair" x "Age of Unit (in years)" > "Cost to Replace Furnace" = Replace Furnace

    Multiply the cost of the furnace repair by the age of the unit. If this number is less than the cost of replacing your gas furnace, then opt for the repairs. If this number is larger, it will be cheaper to replace the furnace.

    If you’re living in Alberta, in the St. Albert/Edmonton area, and you’re still unsure, talk to a local heating company. With their expert knowledge about your particular climate, they will be able to help you make a decision as to whether you should repair or replace your furnace.


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