Craig and Sergio from ProSolutions Plumbing & Heating were extremely professional and proficient in replacing our family's water heater. Furthermore, they took great care to protect the existing flooring from any possible damage while moving out the old water heater and replacing it with the new one. From the first phone call, any interactions with ProSolutions were respectful and positive. I would highly recommend their services, as they exceeded expectations in every way.
We hired Pro Solutions Inc. to install a brand new furnace. The technicians (installers) arrived on time, spread a red carpet all the way to the furnace room, took the old furnace out, and installed the new unit. The technicians were friendly, professional, and knowledgeable. They came at nine in the morning and finished at four in the afternoon on the same day. They cleaned the job site and we were satisfied with the installation. Any questions we had through email, the office staff responded promptly even at night to our satisfaction.
We recommend this family-owned business to our friends and relatives. Very good job, guys!
The service tech came over within an hour to diagnose our furnace problem. A new furnace was installed that same day as per the estimated cost. The crew was polite and efficient. Thanks guys!
I chose ProSolutions because I felt confident in their ability to deliver as promised and that the workmanship would meet all of my expectations. I was very pleased with the installation of our furnace. The technicians were very courteous and considerate throughout the entire process.
I give them 5 stars. I called last night about a leaking water tank. I spoke with Irene she assured me a tech would be out in the morning to assess the water heater and he would be able to replace same day. She asked if we need assistance with the water which I thought was very considerate of her. We were lucky and caught the problem before it flooded the basement. Craig the technician was very professional he gave us options for a new water heater we choose one that would work for us. Rod the service manager brought over the new tank and they installed it. This is a wonderful company very prompt and efficient. I would recommend them to everyone!
