Just wanted to say think you for the excellent service you have provided. Sergio was excellent to work with. He was prompt, took the time to answer all of my questions, and was kind and courteous. I really appreciated his professionalism.
It’s not every day that I have the opportunity to work with great people and I just wanted to say thank you. I have never been disappointed by your team and I will certainly recommend your company!
I first called ProSolutions in (I think) the nineteen nineties. At the time, our residential hot-water tank needed replacing. I was pleased with the result, and I have called on them ever since whenever I have had plumbing or heating issues around my house. Last week I had occasion to call them because of problems I was having with my outdoor faucet and the connections to my garden hose. I also had some questions with regard to the workings of my sump pump. The technician who arrived, Craig, resolved the issues and showed me what to do with regard to my sump pump. He was pleasant and professional—which I appreciate enormously.
I have often recommended ProSolutions to family members, and I recommend them to anyone who has residential plumbing or heating concerns.
Craig and Sergio from ProSolutions Plumbing & Heating were extremely professional and proficient in replacing our family’s water heater. Furthermore, they took great care to protect the existing flooring from any possible damage while moving out the old water heater and replacing it with the new one. From the first phone call, any interactions with ProSolutions were respectful and positive. I would highly recommend their services, as they exceeded expectations in every way.
We hired Pro Solutions Inc. to install a brand new furnace. The technicians (installers) arrived on time, spread a red carpet all the way to the furnace room, took the old furnace out, and installed the new unit. The technicians were friendly, professional, and knowledgeable. They came at nine in the morning and finished at four in the afternoon on the same day. They cleaned the job site and we were satisfied with the installation. Any questions we had through email, the office staff responded promptly even at night to our satisfaction.
We recommend this family-owned business to our friends and relatives. Very good job, guys!
The service tech came over within an hour to diagnose our furnace problem. A new furnace was installed that same day as per the estimated cost. The crew was polite and efficient. Thanks guys!