Our hot water tank stopped working the day before a long weekend. One plumber was sent over and explained that our old tank was not replaceable that evening but that they could install a new one the next day. Jason (the owner) called early on the holiday morning and spent a good amount of time explaining my options. The two plumbers were at my house shortly after installing our new on demand water heater. They were courteous, professional, and very hard working. Will recommend them to everyone.