During the cold spell and busy time my furnace was on the verge of break down. I decided to look at locally owned companies and came across ProSolutions. Within a short space of time Irene returned my call promptly and I was sold on her expertise; I looked no further. Irene was great; she made every effort to help me out in my desperation. She did not turn me down like other companies. She gave me a timeframe and "lo and behold" Sergio arrived. He was my knight in shining armour. Within the hour I was up and running. I would like to take this opportunity to thank both Irene and Sergio for working as a team and coming to my rescue. ProSolutions has won my confidence for future HVAC service. Their prompt customer service was amazing and at a reasonable cost.