One of my furnaces stopped working last night and I called up ProSolutions this morning. A technician was dispatched within a few hours and got the furnace working (a broken hose was discovered). The technician was a very friendly man, professional and very knowledgeable - even gave us a discount. Just for additional background and the confident level I have with ProSolutions. I upgraded one of my furnaces (one of the two), installed a new air conditioner and water tank recently, all with ProSolutions over the years. I had quotes from other companies and the price is very comparable or even slightly cheaper. They will match or beat the other companies price. ProSolutions, you exceed customer expectation, so keep up the great work!