St. Albert's Trusted
Water Heater Services company

Unfortunately, hot water heaters don’t last forever. On average, a traditional hot water heater will last about 8 to 10 years in Leduc. However, as this is based on the average lifespan, your tank may last only 7 years or it could last 11 or more with proper care and maintenance. The lifespan of a unit will depend on several factors including location, the type of water tank, water quality, the quality of installation, and how it is maintained. You can ensure that your hot water heater lasts as long as possible by scheduling regular hot water tank maintenance to ensure that it is in top working condition. Leduc plumbing services companies can help by providing Service Partner Plans and scheduled yearly water heater maintenance.

Salt should be refilled every 1 to 3 months, depending on your water usage, tank size, and family size. In Edmonton, with our harder water, most households check their salt monthly—especially during peak use seasons like winter.

A good rule of thumb: if the tank is less than half full, it’s time to top it up. But if that feels like one more thing to remember, our ProWater Softener Salt Membership makes it easy—we track your needs and deliver salt on a regular schedule, so your softener is always ready to go.

There are several common signs that your hot water tank may stop working. Consider calling a water heater services company to take a look at and repair or replace your unit if: 

1. Your unit is getting old. The average water heater will last 8 to 10 years. 
2. Your water smells or is discoloured. For example, if the water looks rusty the unit may be corroding. 
3. You hear loud noises coming from your hot water heater. Loud popping or crackling sounds can mean sediment has built up in the tank.
4. Your tank is leaking or you notice water around the water heater.
5. Your hot water tank no longer provides enough hot water.
6. The water pressure has gone down and is not sufficient.

Installing a water softener doesn’t take too long when a professional technician is completing the installation. As long as no unforeseen setbacks or problems are encountered, a professional plumber should be able to install a water softener in about two to three hours. Choosing to have your water softener installed by an expert is a good idea, as this will ensure that it is installed and working properly, helping to prevent problems down the road. In addition, water softeners are available in various makes and models and an experienced technician can help you find the best system for your home and your family.

You can’t run out of hot water with tankless water heaters – unless, of course, the power supply is off or goes out. However, a tankless water heater can have trouble keeping up with demand if too many things require hot water all at once. For example, if several appliances are operating at the same time (the dishwasher, the laundry machine, etc.), and you go to have a hot shower, you may find that your tankless unit isn’t capable of providing enough hot water. Therefore, it’s important to ensure that you install a tankless water heater that has a large enough capacity to handle your demand for hot water.

Yes! With our ProWater Softener Membership, we don’t just deliver salt—we pick it up, bring it to your home, and fill your tank for you. Whether you prefer a small monthly fee or a discounted annual plan, we tailor your delivery schedule based on your softener’s usage and your household’s needs.

Plus, if your system ever needs service, our team is ready to help—whether it’s our technicians, shop crew, or installers, we’ll send the right person for the job based on your maintenance history and availability.

In colder climates, water inside the pipes can freeze. When water freezes, it expands, which can cause the pipe to crack or burst. This is especially common if the pipes are not properly insulated or if there are sudden drops in temperature.

First, shut off the main water supply to prevent further damage. If the burst pipe is near any electrical outlets or appliances, turn off the electricity at the breaker box. Avoid standing in water to prevent electrical shock. Once you’ve secured the area, call a professional plumbing company to assess and repair the damage.