Devon's Trusted
Gas Line Repair company

Yes, at ProSolutions Inc., we stand by the quality of our work. Every service we provide comes with our 5-Star Service Guarantee. Additionally, we offer a Property Protection Guarantee, ensuring that your personal property is safeguarded during our repair process. If any damage occurs, we commit to repairing or replacing it.

Changing your water softener salt is simple: just lift the lid on the brine tank and pour new salt directly into the tank—no need to remove old salt unless it’s hardened or formed a crust (called bridging). Use a high-quality softener salt and avoid overfilling; aim to keep it about half to three-quarters full.

Not a fan of hauling heavy bags? Our ProWater Softener Membership takes care of everything—we pick up, deliver, and even fill your tank for you. You’ll never have to worry about doing it yourself again.

In Edmonton, you can expect to pay approximately $3,000 – $7,000 for a new water heater to be installed. This estimate includes the price of a high quality hot water tank, as well as installation. Keep in mind, the cost to have a professional Edmonton plumbing services provider install a water heater in your home will depend on the complexity of the installation, and the hot water tank you choose to purchase. For a simple job in which one hot water tank is being replaced by a new tank of the same type, the labour costs will not be too high. However, if you are having a hot water heater installed in a new location or in a home that does not currently have one, you will be looking at a more difficult job and therefore a higher price.

Salt should be refilled every 1 to 3 months, depending on your water usage, tank size, and family size. In Edmonton, with our harder water, most households check their salt monthly—especially during peak use seasons like winter.

A good rule of thumb: if the tank is less than half full, it’s time to top it up. But if that feels like one more thing to remember, our ProWater Softener Salt Membership makes it easy—we track your needs and deliver salt on a regular schedule, so your softener is always ready to go.

Most standard hot water tanks take 30 to 60 minutes to fully reheat after being drained.

Here’s what affects that timing:

• Tank size (40 vs 50 gallon)

• Gas vs electric

• Age of the unit

• Sediment buildup

• Incoming water temperature (hello, Alberta winters 👋)

If it’s taking longer than an hour to reheat, that’s often a sign something isn’t working properly. If you’re trying to decide on whether you need maintenance, repairs, or a whole new tank, reach out to our friendly customer care team! They can send one of our Technical Home Advisors out to help you make the best decision for your home.

If you’ve just used a lot of hot water, a typical gas hot water tank may start producing usable hot water again in 20–30 minutes, with full recovery in about 45 minutes.

Electric tanks usually take longer – often 45–90 minutes.

If your tank takes hours to recover, it may need servicing… or it may be time to replace it. Not sure which? We can help! Reach out today.

Sump pumps need annual maintenance. Like other appliances in your home, a sump pump should be maintained and serviced on a yearly basis. In some cases, more maintenance may be required. It is important to stay on top of sump pump maintenance in order to prevent a disaster. Oftentimes, homeowners will not notice that their sump pump isn’t working until it’s too late. Suddenly, when the sump pump is required, the homeowner discovers that it isn’t working as it should be. Many professional plumbing contractors provide Service Partner Plans that can help you properly maintain your appliances. An annual maintenance plan like this will ensure that your sump pump is always in top working condition.

There are several preventive measures you can take:

• Insulate your pipes, especially those in unheated areas like basements, garages, and crawl spaces.
• Keep your home’s thermostat set to a consistent temperature, even at night and when you’re away.
• Allow faucets to drip slightly during extremely cold spells to keep water flowing.
• Open cabinet doors under sinks to allow warm air to circulate around the pipes.