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Sump pumps need annual maintenance. Like other appliances in your home, a sump pump should be maintained and serviced on a yearly basis. In some cases, more maintenance may be required. It is important to stay on top of sump pump maintenance in order to prevent a disaster. Oftentimes, homeowners will not notice that their sump pump isn’t working until it’s too late. Suddenly, when the sump pump is required, the homeowner discovers that it isn’t working as it should be. Many professional plumbing contractors provide Service Partner Plans that can help you properly maintain your appliances. An annual maintenance plan like this will ensure that your sump pump is always in top working condition.

Changing your water softener salt is simple: just lift the lid on the brine tank and pour new salt directly into the tank—no need to remove old salt unless it’s hardened or formed a crust (called bridging). Use a high-quality softener salt and avoid overfilling; aim to keep it about half to three-quarters full.

Not a fan of hauling heavy bags? Our ProWater Softener Membership takes care of everything—we pick up, deliver, and even fill your tank for you. You’ll never have to worry about doing it yourself again.

Not all plumbing issues require immediate attention. However, there are several common problems that should be addressed as quickly as possible. Issues that count as a plumbing emergency including burst pipes, frozen pipes, clogged toilets, leaky faucets, and no hot water. Although some of these issues can be addressed quickly by the homeowner, others may require the immediate attention of a qualified professional plumber. If you believe you have a plumbing emergency, there are several emergency plumbers in Edmonton that you can contact. When seeking emergency plumbing services, be sure to ask the plumber if you will be paying a premium price for their emergency services. Professional plumbing companies, like ProSolutions Plumbing, Heating & Air Conditioning, will provide upfront pricing and will not charge premium emergency prices.

Yes! With our ProWater Softener Membership, we don’t just deliver salt—we pick it up, bring it to your home, and fill your tank for you. Whether you prefer a small monthly fee or a discounted annual plan, we tailor your delivery schedule based on your softener’s usage and your household’s needs.

Plus, if your system ever needs service, our team is ready to help—whether it’s our technicians, shop crew, or installers, we’ll send the right person for the job based on your maintenance history and availability.

Salt should be refilled every 1 to 3 months, depending on your water usage, tank size, and family size. In Edmonton, with our harder water, most households check their salt monthly—especially during peak use seasons like winter.

A good rule of thumb: if the tank is less than half full, it’s time to top it up. But if that feels like one more thing to remember, our ProWater Softener Salt Membership makes it easy—we track your needs and deliver salt on a regular schedule, so your softener is always ready to go.

Absolutely! ProSolutions Inc. specializes not only in repairing burst pipes but also in preventive measures. Our experienced technicians can inspect your plumbing system, identify potential problem areas, and provide solutions to prevent pipes from freezing and bursting.

There are several reasons a faucet may drip or leak. Most commonly, a defective part will cause a faucet to drip. However, more serious problems can also be indicated by a dripping faucet. For example, if your plumbing is not properly maintained and regularly cleaned, corrosion can result, leading to leaky pipes and a leaking faucet. In addition, extreme changes in temperature, a shifting foundation, high water pressure, and intrusive tree roots can also cause pipes to leak. In order to fix a dripping faucet, you’ll first need to find the location of the leak. In some cases, the leak may be difficult to find. If the cause of your dripping faucet is not obvious, having a qualified plumber detect and repair the leak is vital, as it could result in costly damage to your home if left unrepaired. If you notice a leak, make sure to contact an emergency plumber in Edmonton as soon as possible to avoid further damage.

Yes, at ProSolutions Inc., we stand by the quality of our work. Every service we provide comes with our 5-Star Service Guarantee. Additionally, we offer a Property Protection Guarantee, ensuring that your personal property is safeguarded during our repair process. If any damage occurs, we commit to repairing or replacing it.