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Installing a water softener doesn’t take too long when a professional technician is completing the installation. As long as no unforeseen setbacks or problems are encountered, a professional plumber should be able to install a water softener in about two to three hours. Choosing to have your water softener installed by an expert is a good idea, as this will ensure that it is installed and working properly, helping to prevent problems down the road. In addition, water softeners are available in various makes and models and an experienced technician can help you find the best system for your home and your family.

A sump pump is an appliance that is used to help prevent flooding in your home. If you’re in a flood zone and your basement floods regularly, if you have older plumbing, or if you just want to take a proactive step against flooding, then a sump pump installation is right for you. Sump pumps help prevent flood damage in your home by detecting increasing water pressure or water levels. If high levels are detected, the sump pump will pump water out of your basement and away from your home to a better location like a storm drain or a well.

If your drain is clogged with hair, baking soda can dissolve hair in a drain. 

To try this safe and easy method at home – first, pour a cup of baking soda down the drain. Then pour a cup of vinegar (white vinegar) down. Allow the mixture to sit for several minutes. Keep an eye out for bubbling in the drain (this is caused by the reaction between the baking soda and vinegar). Once the bubbling stops, wait a few more minutes then pour some hot water down the drain. Repeat until the clog is cleared. Keep at it, it can take a long time.

With a heavy-duty clog, you might need something more powerful. In this case, try snaking the drain, plunging it or calling a local Edmonton drain cleaning company to get the job done. 

ProSolutions no longer provides drain cleaning services, however we are happy to help if you decide to replace your fixtures!  

Salt should be refilled every 1 to 3 months, depending on your water usage, tank size, and family size. In Edmonton, with our harder water, most households check their salt monthly—especially during peak use seasons like winter.

A good rule of thumb: if the tank is less than half full, it’s time to top it up. But if that feels like one more thing to remember, our ProWater Softener Salt Membership makes it easy—we track your needs and deliver salt on a regular schedule, so your softener is always ready to go.

The difference between a boiler and a hot water tank has to do with the way in which each uses the hot water that it produces.

Both boilers and hot water tanks take cool water, heat this water and then distribute it throughout a home via pipes. However, the water that is heated by a boiler is distributed throughout the home via pipes, radiators and radiant in-floor systems in order to heat it – to keep the rooms, floors, garage, etc. comfortable and warm.

On the other hand, a hot water tank heats water that is used for cooking and cleaning purposes – for showers, dishwashing, laundry, etc.

Tankless water heaters are the most energy-efficient hot water systems on the market. In fact, tankless water heaters can be approximately 35% – 80% more efficient than traditional hot water tanks. 

Tankless hot water heaters can be powered by electricity or gas. However, gas-powered tankless heaters are more efficient. In addition to being more energy-efficient, tankless water heaters cost less to operate (up to 50% less than traditional hot water tanks) and last longer (up to double the lifetime).

The plumbing professionals at ProSolutions PHAC recommend the following high-efficiency tankless water heater:

• Noritz EZ111 (Gas Powered)

Please note: Although tankless water heaters are the most energy-efficient hot water system, they are not for everyone. Our guide to tankless water heaters can help you decide if a tankless heater is the best option for your home.

The time it takes to repair a burst pipe can vary based on the location and severity of the break. A simple repair might take a few hours, while more complex situations could require several days. Water damage restoration, depending on the extent of the damage, can take anywhere from a few days to several weeks. It’s crucial to address water damage promptly to prevent mold growth and further structural issues.

Remember, in the event of a burst pipe, it’s essential to act quickly to minimize damage and ensure the safety of everyone in the home.

On average, sump pumps last about 10 years. As with any other appliance in your home, a sump pump can become damaged and may need to be replaced as it gets older or experiences more use. Unfortunately, unlike other appliances, it isn’t always obvious when a sump pump has reached the end of its life. In fact, this isn’t usually detected until the sump pump should be working but fails to do its job.

In order to prevent your sump pump from failing when you need it most, reach out to ProSolutions and ask us about our sump pump services. If you notice that there is no water in the sump pit when your pump is running, if you see rust, if there is a musty or dank odour in your basement, if you hear strange noises coming from your sump pump or if the pump is failing to run automatically.