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Salt should be refilled every 1 to 3 months, depending on your water usage, tank size, and family size. In Edmonton, with our harder water, most households check their salt monthly—especially during peak use seasons like winter.

A good rule of thumb: if the tank is less than half full, it’s time to top it up. But if that feels like one more thing to remember, our ProWater Softener Salt Membership makes it easy—we track your needs and deliver salt on a regular schedule, so your softener is always ready to go.

Tankless water heaters are the most energy-efficient hot water systems on the market. In fact, tankless water heaters can be approximately 35% – 80% more efficient than traditional hot water tanks. 

Tankless hot water heaters can be powered by electricity or gas. However, gas-powered tankless heaters are more efficient. In addition to being more energy-efficient, tankless water heaters cost less to operate (up to 50% less than traditional hot water tanks) and last longer (up to double the lifetime).

The plumbing professionals at ProSolutions PHAC recommend the following high-efficiency tankless water heater:

• Noritz EZ111 (Gas Powered)

Please note: Although tankless water heaters are the most energy-efficient hot water system, they are not for everyone. Our guide to tankless water heaters can help you decide if a tankless heater is the best option for your home.

Tankless water heaters have many benefits over traditional hot water tanks however, the truth is, a tankless water heater is not worth it for everyone. Any professional plumbing company can tell you that a tankless hot water system is best for homes that don’t often use large amounts of hot water. For example, if you often take baths in a large tub, or you have numerous high-volume shower heads in your shower, then an on-demand hot water system may not be worth it. On the other hand, a tankless hot water heater will save you money over time, you won’t run out of hot water and it will last much longer than a traditional hot water tank. Consult your local tankless water heater plumber and they can help you decide whether a tankless water heater is right for you.

Water softeners last about 10 to 20 years. The lifetime of your water softener will depend on several factors including the type of water softener and brand you buy, as well as the installation. Proper installation is important to ensure maximum effectiveness and lifetime. One of the many benefits of having a water softener installed in your home is that it will extend the lifetime of your other plumbing appliances. Hard water is tough on appliances like water heaters and laundry machines, as the minerals in the water wear away pipe sealants over time causing leaks and clogs. However, a water softener will remove excessive mineral content from all of the water, helping to protect your plumbing and appliances from unnecessary damage.

In Edmonton, you can expect to pay approximately $3,000 – $7,000 for a new water heater to be installed. This estimate includes the price of a high quality hot water tank, as well as installation. Keep in mind, the cost to have a professional Edmonton plumbing services provider install a water heater in your home will depend on the complexity of the installation, and the hot water tank you choose to purchase. For a simple job in which one hot water tank is being replaced by a new tank of the same type, the labour costs will not be too high. However, if you are having a hot water heater installed in a new location or in a home that does not currently have one, you will be looking at a more difficult job and therefore a higher price.

Sump pumps need annual maintenance. Like other appliances in your home, a sump pump should be maintained and serviced on a yearly basis. In some cases, more maintenance may be required. It is important to stay on top of sump pump maintenance in order to prevent a disaster. Oftentimes, homeowners will not notice that their sump pump isn’t working until it’s too late. Suddenly, when the sump pump is required, the homeowner discovers that it isn’t working as it should be. Many professional plumbing contractors provide Service Partner Plans that can help you properly maintain your appliances. An annual maintenance plan like this will ensure that your sump pump is always in top working condition.

Changing your water softener salt is simple: just lift the lid on the brine tank and pour new salt directly into the tank—no need to remove old salt unless it’s hardened or formed a crust (called bridging). Use a high-quality softener salt and avoid overfilling; aim to keep it about half to three-quarters full.

Not a fan of hauling heavy bags? Our ProWater Softener Membership takes care of everything—we pick up, deliver, and even fill your tank for you. You’ll never have to worry about doing it yourself again.

First, shut off the main water supply to prevent further damage. If the burst pipe is near any electrical outlets or appliances, turn off the electricity at the breaker box. Avoid standing in water to prevent electrical shock. Once you’ve secured the area, call a professional plumbing company to assess and repair the damage.