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The time it takes to repair a burst pipe can vary based on the location and severity of the break. A simple repair might take a few hours, while more complex situations could require several days. Water damage restoration, depending on the extent of the damage, can take anywhere from a few days to several weeks. It’s crucial to address water damage promptly to prevent mold growth and further structural issues.

Remember, in the event of a burst pipe, it’s essential to act quickly to minimize damage and ensure the safety of everyone in the home.

Most homeowner’s insurance policies in Canada cover “sudden and accidental” water damage, which includes burst pipes. However, the coverage might not extend to damage resulting from lack of maintenance or negligence. It’s essential to review your policy and speak with your insurance provider to understand the specifics of your coverage.

Salt should be refilled every 1 to 3 months, depending on your water usage, tank size, and family size. In Edmonton, with our harder water, most households check their salt monthly—especially during peak use seasons like winter.

A good rule of thumb: if the tank is less than half full, it’s time to top it up. But if that feels like one more thing to remember, our ProWater Softener Salt Membership makes it easy—we track your needs and deliver salt on a regular schedule, so your softener is always ready to go.

Not all plumbing issues require immediate attention. However, there are several common problems that should be addressed as quickly as possible. Issues that count as a plumbing emergency including burst pipes, frozen pipes, clogged toilets, leaky faucets, and no hot water. Although some of these issues can be addressed quickly by the homeowner, others may require the immediate attention of a qualified professional plumber. If you believe you have a plumbing emergency, there are several emergency plumbers in Edmonton that you can contact. When seeking emergency plumbing services, be sure to ask the plumber if you will be paying a premium price for their emergency services. Professional plumbing companies, like ProSolutions Plumbing, Heating & Air Conditioning, will provide upfront pricing and will not charge premium emergency prices.

Installing a water softener doesn’t take too long when a professional technician is completing the installation. As long as no unforeseen setbacks or problems are encountered, a professional plumber should be able to install a water softener in about two to three hours. Choosing to have your water softener installed by an expert is a good idea, as this will ensure that it is installed and working properly, helping to prevent problems down the road. In addition, water softeners are available in various makes and models and an experienced technician can help you find the best system for your home and your family.

The difference between a boiler and a hot water tank has to do with the way in which each uses the hot water that it produces.

Both boilers and hot water tanks take cool water, heat this water and then distribute it throughout a home via pipes. However, the water that is heated by a boiler is distributed throughout the home via pipes, radiators and radiant in-floor systems in order to heat it – to keep the rooms, floors, garage, etc. comfortable and warm.

On the other hand, a hot water tank heats water that is used for cooking and cleaning purposes – for showers, dishwashing, laundry, etc.

Changing your water softener salt is simple: just lift the lid on the brine tank and pour new salt directly into the tank—no need to remove old salt unless it’s hardened or formed a crust (called bridging). Use a high-quality softener salt and avoid overfilling; aim to keep it about half to three-quarters full.

Not a fan of hauling heavy bags? Our ProWater Softener Membership takes care of everything—we pick up, deliver, and even fill your tank for you. You’ll never have to worry about doing it yourself again.

On average, sump pumps last about 10 years. As with any other appliance in your home, a sump pump can become damaged and may need to be replaced as it gets older or experiences more use. Unfortunately, unlike other appliances, it isn’t always obvious when a sump pump has reached the end of its life. In fact, this isn’t usually detected until the sump pump should be working but fails to do its job.

In order to prevent your sump pump from failing when you need it most, reach out to ProSolutions and ask us about our sump pump services. If you notice that there is no water in the sump pit when your pump is running, if you see rust, if there is a musty or dank odour in your basement, if you hear strange noises coming from your sump pump or if the pump is failing to run automatically.