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In colder climates, water inside the pipes can freeze. When water freezes, it expands, which can cause the pipe to crack or burst. This is especially common if the pipes are not properly insulated or if there are sudden drops in temperature.

Yes! With our ProWater Softener Membership, we don’t just deliver salt—we pick it up, bring it to your home, and fill your tank for you. Whether you prefer a small monthly fee or a discounted annual plan, we tailor your delivery schedule based on your softener’s usage and your household’s needs.

Plus, if your system ever needs service, our team is ready to help—whether it’s our technicians, shop crew, or installers, we’ll send the right person for the job based on your maintenance history and availability.

Changing your water softener salt is simple: just lift the lid on the brine tank and pour new salt directly into the tank—no need to remove old salt unless it’s hardened or formed a crust (called bridging). Use a high-quality softener salt and avoid overfilling; aim to keep it about half to three-quarters full.

Not a fan of hauling heavy bags? Our ProWater Softener Membership takes care of everything—we pick up, deliver, and even fill your tank for you. You’ll never have to worry about doing it yourself again.

You can’t run out of hot water with tankless water heaters – unless, of course, the power supply is off or goes out. However, a tankless water heater can have trouble keeping up with demand if too many things require hot water all at once. For example, if several appliances are operating at the same time (the dishwasher, the laundry machine, etc.), and you go to have a hot shower, you may find that your tankless unit isn’t capable of providing enough hot water. Therefore, it’s important to ensure that you install a tankless water heater that has a large enough capacity to handle your demand for hot water.

The amount of time it takes to get hot water from a new water heater depends on the size and type of hot water heater. A properly and professionally installed gas hot water heater will provide hot water most quickly. An average 40-gallon heater will only take about 30 to 40 minutes to provide heat water, while you can expect hot water from a larger tank (80-gallons) in approximately 60 to 70 minutes. Electric hot water tanks, on the other hand, will take a little longer. For an average 40-gallon electric heater it will take about 60 to 80 minutes and for an 80-gallon tank about 2 hours.

In Edmonton, you can expect to pay approximately $3,000 – $7,000 for a new water heater to be installed. This estimate includes the price of a high quality hot water tank, as well as installation. Keep in mind, the cost to have a professional Edmonton plumbing services provider install a water heater in your home will depend on the complexity of the installation, and the hot water tank you choose to purchase. For a simple job in which one hot water tank is being replaced by a new tank of the same type, the labour costs will not be too high. However, if you are having a hot water heater installed in a new location or in a home that does not currently have one, you will be looking at a more difficult job and therefore a higher price.

If your drain is clogged with hair, baking soda can dissolve hair in a drain. 

To try this safe and easy method at home – first, pour a cup of baking soda down the drain. Then pour a cup of vinegar (white vinegar) down. Allow the mixture to sit for several minutes. Keep an eye out for bubbling in the drain (this is caused by the reaction between the baking soda and vinegar). Once the bubbling stops, wait a few more minutes then pour some hot water down the drain. Repeat until the clog is cleared. Keep at it, it can take a long time.

With a heavy-duty clog, you might need something more powerful. In this case, try snaking the drain, plunging it or calling a local Edmonton drain cleaning company to get the job done. 

ProSolutions no longer provides drain cleaning services, however we are happy to help if you decide to replace your fixtures!  

Tankless water heaters are the most energy-efficient hot water systems on the market. In fact, tankless water heaters can be approximately 35% – 80% more efficient than traditional hot water tanks. 

Tankless hot water heaters can be powered by electricity or gas. However, gas-powered tankless heaters are more efficient. In addition to being more energy-efficient, tankless water heaters cost less to operate (up to 50% less than traditional hot water tanks) and last longer (up to double the lifetime).

The plumbing professionals at ProSolutions PHAC recommend the following high-efficiency tankless water heater:

• Noritz EZ111 (Gas Powered)

Please note: Although tankless water heaters are the most energy-efficient hot water system, they are not for everyone. Our guide to tankless water heaters can help you decide if a tankless heater is the best option for your home.