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FAQ Category: Heating

Have questions on general Heating questions? Find answers to some of the most common questions on heating in our FAQ section.

A residential boiler system is used to heat a household. The boiler heats water inside a tank and distributes this hot water (or, in some cases, steam) via pipes, radiators and/or a radiant in-floor system in order to heat the inside of a home. Once the water has cooled and can no longer provide heat, it is sent back to the boiler to be reheated.

Although the name might suggest otherwise, modern-day boilers do not boil water. The term boiler comes from the fact that, in the past, steam boilers were common. Steam boilers boil water in order to create steam for heating purposes. Today, however, most boilers are water heating systems that distribute hot water, rather than steam, in order to heat a house.

The most energy-efficient furnace is one that is ENERGY STAR certified and has an efficiency rating of 97% or higher. When you see an ENERGY STAR symbol on your appliance, you can be certain that it has been certified as energy efficient. 

When it comes to the type of furnace, gas furnaces are typically the most energy-efficient. Although preferred in some situations, electric and oil furnaces are less efficient. Therefore, gas-powered furnaces are recommended.

The heating professionals at ProSolutions PHAC recommend the following high-efficiency furnaces:

  • TRANE S9V2-VS Gas Furnace
  • AirEase A97MV High-Efficiency Modulating Gas Furnace
  • Goodman GMVM97 Modulating, Variable-Speed Gas Furnace

For a simple boiler replacement, you can expect a trained professional to take between 4 and 6 hours.

Your new boiler will be up and running in less than a day. However, installing a brand new boiler, where one didn’t exist before, is a bigger job. Upgrading your current boiler to a different system or moving your boiler to a new location can also be more involved and will take a bit longer.

Because these jobs are more complex, they may take a team of professionals a few days to complete. Typically, you can expect to wait no more than a week for your new system to be up and ready!

The cost of servicing your furnace can cost between $150 – $500 per visit, depending on what is being done and the type of furnace you have in your home.

On average, heating and plumbing companies charge a rate of $150 – $300 per hour. However, if you have a membership to a Service Partner Plan, or another annual plan, you can reduce your cost. 

By signing up for a plan with a local furnace company in Edmonton like ProSolutions Plumbing Heating & Air Conditioning, and scheduling regular servicing, you can save money on the services provided and in energy costs. 

As well as the cost savings, regular servicing will help to prevent your system from encountering any unexpected problems – especially important during the long winter months.

Check our Furnace Offers & Coupons section for deals on Furnace Tune-ups & Servicing. We always offer competitive pricing too.

The average cost to install a furnace in Edmonton is between $5,500 and $10,000+. The cost depends on various factors, including brand, size, company, etc. However, with the average cost of a new furnace being around $3,000 – $6,000, you can expect to pay anywhere from $5,000 to $10,000 in total, including installation. 

Check out our Current Offers to see how you can save with deals and rebates. 

In Alberta, a heat-loss calculation must be done when installing a new furnace. When hiring a professional to do your install, this will be factored into the price.

Hiring a professional heating company to install your furnace is essential. It may cost more initially but will save you money, time, and headache in the long run.

If there is a crack in the heat exchanger of your heating system, your furnace could be leaking carbon monoxide (CO). This can be dangerous for you and your family, as CO can cause serious bodily harm and even result in death. Carbon monoxide is a colourless, tasteless, and odourless gas and therefore is not easily detected, especially in small quantities.

Your furnace may be leaking carbon monoxide if you or other members of your household are experiencing any of the following symptoms:

  • Headache
  • Weakness
  • Dizziness
  • Nausea or vomiting
  • Feeling hungover
  • Shortness of breath
  • Confusion
  • Blurred vision
  • Loss of consciousness

If you think your furnace is leaking carbon monoxide contact a local heating company right away. If you think you are experiencing carbon monoxide poisoning, please seek professional medical advice immediately.

Furnace on the fritz? Here are a few things to check if your furnace isn’t working:

  • Power switch – is the power on? If so, try turning the furnace off and then on again.
  • Furnace filter – check to see if the filter is clogged. If it is, exchange it for a new one. You should be changing your furnace filter ever 3 months.
  • Batteries in the thermostat – check the batteries in your thermostat and replace them if they’re low.
  • Flame sensor – turn off the power to your furnace (this is an important first step) then remove the sensor and clean it.
  • Pilot light – check to make sure the pilot light is on. If it’s out, relight it using your furnace model’s igniting instructions.
  • Air intake and exhaust pipes – check the exhaust flue for blockages and clear any blockage you find. For example, during the winter in Alberta, you might find icicles covering the screen of the flue. Remove these to solve the problem.

If one of these is not the issue, you may need a professional to help you uncover and solve the problem. Don’t wait until it’s too late – a broken furnace, especially during an Edmonton winter, can result in broken and burst water pipes! Find a local furnace repair contractor to fix the problem as soon as possible.

If you live in Edmonton or other northern areas your furnace should be professionally serviced once per year. This will prevent you from having to get expensive furnace repairs or replacements and will extend the life of your furnace. In fact, regularly scheduled inspections and service on your heating system can help identify potential breakdowns and reduce emergency repairs by as much as 95%! Regular service can also lower utility bills by up to 30%.

Harsh winters in Edmonton, and other Albertan cities, can take a toll on heating systems. A company that provides furnace service and maintenance will ensure that everything is in top working condition so that you can rely on your furnace all through the winter without having to worry about issues or failures.

Here’s how much furnace tune-ups & servicing costs in Edmonton.

The cost of furnace replacement varies depending on factors like the type of furnace, its size, labour costs, and any additional accessories or modifications needed for installation.
On average, you can expect to invest between $5,500 to $10,000+ for a new furnace, including installation. High-efficiency models or complex installations may push the cost higher.

There are several heating systems to choose from, including:

  • Gas Furnaces: These are efficient and widely used for their affordability and heating capabilities.
  • Electric Furnaces: These are suitable for areas with milder winters but tend to be less energy-efficient.
  • Heat Pumps: They can both heat and cool your home, providing year-round comfort.
  • Hybrid Systems: Combining a heat pump and a gas furnace for maximum efficiency in different weather conditions.
  • Ductless Mini-Splits: Ideal for heating individual rooms or spaces without a central duct system.

Yes—you definitely should! Even though your furnace isn’t heating your home during the summer, your HVAC system still uses the same ductwork and blower when you run your central air conditioner. That means your furnace filter is still working hard to trap dust, pollen, pet hair, and smoke particles—especially during Edmonton’s dry, dusty summers or wildfire season.

In fact, summer can be one of the most important times to stay on top of filter changes if:

  • You use central AC

  • You have allergies

  • You experience poor outdoor air quality (like wildfire smoke)

  • You have pets that shed

Not sure when to change it? Our Air Filter Delivery Add-On (available with ProComfort or ProHeating Memberships) makes it easy. We deliver the right filter size on your preferred schedule—so your home stays cool and your air stays clean, no matter the season.

A modern, high-efficiency furnace should last approximately ten to fifteen years. This is based on the average lifespan of a furnace so it is possible that yours may last longer or need to be replaced sooner. 

The key to a long-lasting furnace is regular maintenance and upkeep. It’s important to stay on top of minor furnace repairs, tune-ups, and maintenance. Scheduling regular maintenance with a professionals heating company will help to maximize the life of your furnace and minimize the need for major repairs. This is especially true in Alberta, where cold winters can take a toll on your furnace.

A local furnace company will know how to care for your furnace in this climate and what to look for if it is having issues.

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