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If there is a crack in the heat exchanger of your heating system, your furnace could be leaking carbon monoxide (CO). This can be dangerous for you and your family, as CO can cause serious bodily harm and even result in death. Carbon monoxide is a colourless, tasteless, and odourless gas and therefore is not easily detected, especially in small quantities.

Your furnace may be leaking carbon monoxide if you or other members of your household are experiencing any of the following symptoms:

• Headache
• Weakness
• Dizziness
• Nausea or vomiting
• Feeling hungover
• Shortness of breath
• Confusion
• Blurred vision
• Loss of consciousness

If you think your furnace is leaking carbon monoxide contact a local heating company right away. If you think you are experiencing carbon monoxide poisoning, please seek professional medical advice immediately.

Can’t decide if a furnace service plan is worth it? Beyond saving you time, money, and the headache of an unexpected furnace breakdown in the dead of winter, here are some of the benefits of a service plan:

• Identification of potential breakdowns before they occur
• Piece of mind and the ensured safety and comfort for you and your family
• Lower utility bills as a result of regular maintenance
• No premium fees for emergency service
• Automatically scheduled service – so you don’t have to worry about calling to book an appointment!
• Priority service
• Discounts on furnace services provided
• Professional services from trusted experts
• Satisfaction guarantee

The difference between a boiler and a hot water tank has to do with the way in which each uses the hot water that it produces.

Both boilers and hot water tanks take cool water, heat this water and then distribute it throughout a home via pipes. However, the water that is heated by a boiler is distributed throughout the home via pipes, radiators and radiant in-floor systems in order to heat it – to keep the rooms, floors, garage, etc. comfortable and warm.

On the other hand, a hot water tank heats water that is used for cooking and cleaning purposes – for showers, dishwashing, laundry, etc.

To keep your boiler running efficiently, safely, and reliably, it should be professionally serviced once a year. This annual maintenance helps catch small issues before they become big (and expensive) problems, improves energy efficiency, and keeps your warranty valid.

But remembering to book your tune-up each year? That’s just one more thing on an already packed to-do list.

That’s where the ProBoiler Membership comes in. It includes your annual boiler tune-up, priority scheduling, and exclusive discounts on repairs—all without you having to remember a thing. We track the timing, reach out when it’s due, and make it simple to stay on top of your home comfort.

Yes—you definitely should! Even though your furnace isn’t heating your home during the summer, your HVAC system still uses the same ductwork and blower when you run your central air conditioner. That means your furnace filter is still working hard to trap dust, pollen, pet hair, and smoke particles—especially during Edmonton’s dry, dusty summers or wildfire season.

In fact, summer can be one of the most important times to stay on top of filter changes if:

• You use central AC

• You have allergies

• You experience poor outdoor air quality (like wildfire smoke)

• You have pets that shed

Not sure when to change it? Our Air Filter Delivery Add-On (available with ProComfort or ProHeating Memberships) makes it easy. We deliver the right filter size on your preferred schedule—so your home stays cool and your air stays clean, no matter the season.

A modern, high-efficiency furnace should last approximately ten to fifteen years. This is based on the average lifespan of a furnace so it is possible that yours may last longer or need to be replaced sooner. 

The key to a long-lasting furnace is regular maintenance and upkeep. It’s important to stay on top of minor furnace repairs, tune-ups, and maintenance. Scheduling regular maintenance with a professionals heating company will help to maximize the life of your furnace and minimize the need for major repairs. This is especially true in Alberta, where cold winters can take a toll on your furnace.

A local furnace company will know how to care for your furnace in this climate and what to look for if it is having issues.

The most energy-efficient furnace is one that is ENERGY STAR certified and has an efficiency rating of 97% or higher. When you see an ENERGY STAR symbol on your appliance, you can be certain that it has been certified as energy efficient. 

When it comes to the type of furnace, gas furnaces are typically the most energy-efficient. Although preferred in some situations, electric and oil furnaces are less efficient. Therefore, gas-powered furnaces are recommended.

The heating professionals at ProSolutions PHAC recommend the following high-efficiency furnaces:

• TRANE S9V2-VS Gas Furnace
• AirEase A97MV High-Efficiency Modulating Gas Furnace
• Goodman GMVM97 Modulating, Variable-Speed Gas Furnace

Furnace filter replacement is important if you’re using your AC. Maybe not as frequently as in winter when monthly changes are best. But check the filter regularly to see that it is functioning properly, and replace when necessary.

If you run your AC during the spring or fall, you will want to check your filter more often since this time of year has more allergens and particulates in the air that can cause you to become sick.