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Most standard hot water tanks take 30 to 60 minutes to fully reheat after being drained.

Here’s what affects that timing:

• Tank size (40 vs 50 gallon)

• Gas vs electric

• Age of the unit

• Sediment buildup

• Incoming water temperature (hello, Alberta winters 👋)

If it’s taking longer than an hour to reheat, that’s often a sign something isn’t working properly. If you’re trying to decide on whether you need maintenance, repairs, or a whole new tank, reach out to our friendly customer care team! They can send one of our Technical Home Advisors out to help you make the best decision for your home.

If you’ve just used a lot of hot water, a typical gas hot water tank may start producing usable hot water again in 20–30 minutes, with full recovery in about 45 minutes.

Electric tanks usually take longer – often 45–90 minutes.

If your tank takes hours to recover, it may need servicing… or it may be time to replace it. Not sure which? We can help! Reach out today.

In colder climates, water inside the pipes can freeze. When water freezes, it expands, which can cause the pipe to crack or burst. This is especially common if the pipes are not properly insulated or if there are sudden drops in temperature.

Sump pumps need annual maintenance. Like other appliances in your home, a sump pump should be maintained and serviced on a yearly basis. In some cases, more maintenance may be required. It is important to stay on top of sump pump maintenance in order to prevent a disaster. Oftentimes, homeowners will not notice that their sump pump isn’t working until it’s too late. Suddenly, when the sump pump is required, the homeowner discovers that it isn’t working as it should be. Many professional plumbing contractors provide Service Partner Plans that can help you properly maintain your appliances. An annual maintenance plan like this will ensure that your sump pump is always in top working condition.

Common reasons include:

• Failed heating element (electric)

• Faulty gas control valve

• Sediment buildup inside the tank

• Aging equipment (8–12+ years old)

• Undersized tank for your household

If your showers are turning cold halfway through, your tank might be telling you something!

Our team can help you find the true issue behind your water heater taking it’s sweet time. Give us a shout and learn about your hot water tank options, and learn the difference between a hot water tank and a tankless hot water system.

Water softeners last about 10 to 20 years. The lifetime of your water softener will depend on several factors including the type of water softener and brand you buy, as well as the installation. Proper installation is important to ensure maximum effectiveness and lifetime. One of the many benefits of having a water softener installed in your home is that it will extend the lifetime of your other plumbing appliances. Hard water is tough on appliances like water heaters and laundry machines, as the minerals in the water wear away pipe sealants over time causing leaks and clogs. However, a water softener will remove excessive mineral content from all of the water, helping to protect your plumbing and appliances from unnecessary damage.

First, shut off the main water supply to prevent further damage. If the burst pipe is near any electrical outlets or appliances, turn off the electricity at the breaker box. Avoid standing in water to prevent electrical shock. Once you’ve secured the area, call a professional plumbing company to assess and repair the damage.

On average, sump pumps last about 10 years. As with any other appliance in your home, a sump pump can become damaged and may need to be replaced as it gets older or experiences more use. Unfortunately, unlike other appliances, it isn’t always obvious when a sump pump has reached the end of its life. In fact, this isn’t usually detected until the sump pump should be working but fails to do its job.

In order to prevent your sump pump from failing when you need it most, reach out to ProSolutions and ask us about our sump pump services. If you notice that there is no water in the sump pit when your pump is running, if you see rust, if there is a musty or dank odour in your basement, if you hear strange noises coming from your sump pump or if the pump is failing to run automatically.