St. Albert's Preferred
Plumbing Service 
company

Common reasons include:

• Failed heating element (electric)

• Faulty gas control valve

• Sediment buildup inside the tank

• Aging equipment (8–12+ years old)

• Undersized tank for your household

If your showers are turning cold halfway through, your tank might be telling you something!

Our team can help you find the true issue behind your water heater taking it’s sweet time. Give us a shout and learn about your hot water tank options, and learn the difference between a hot water tank and a tankless hot water system.

The difference between a boiler and a hot water tank has to do with the way in which each uses the hot water that it produces.

Both boilers and hot water tanks take cool water, heat this water and then distribute it throughout a home via pipes. However, the water that is heated by a boiler is distributed throughout the home via pipes, radiators and radiant in-floor systems in order to heat it – to keep the rooms, floors, garage, etc. comfortable and warm.

On the other hand, a hot water tank heats water that is used for cooking and cleaning purposes – for showers, dishwashing, laundry, etc.

ProSolutions Inc. stands out due to our commitment to fast and reliable service, especially in emergencies like burst pipes. With over 30 years of experience in Edmonton, our trained residential plumbers are equipped with advanced tools and technology to handle burst pipe repairs efficiently. Plus, our upfront pricing ensures no hidden costs, and our no overtime fee policy guarantees affordability even in emergencies.

Yes, at ProSolutions Inc., we stand by the quality of our work. Every service we provide comes with our 5-Star Service Guarantee. Additionally, we offer a Property Protection Guarantee, ensuring that your personal property is safeguarded during our repair process. If any damage occurs, we commit to repairing or replacing it.

The amount of time it takes to get hot water from a new water heater depends on the size and type of hot water heater. A properly and professionally installed gas hot water heater will provide hot water most quickly. An average 40-gallon heater will only take about 30 to 40 minutes to provide heat water, while you can expect hot water from a larger tank (80-gallons) in approximately 60 to 70 minutes. Electric hot water tanks, on the other hand, will take a little longer. For an average 40-gallon electric heater it will take about 60 to 80 minutes and for an 80-gallon tank about 2 hours.

Salt should be refilled every 1 to 3 months, depending on your water usage, tank size, and family size. In Edmonton, with our harder water, most households check their salt monthly—especially during peak use seasons like winter.

A good rule of thumb: if the tank is less than half full, it’s time to top it up. But if that feels like one more thing to remember, our ProWater Softener Salt Membership makes it easy—we track your needs and deliver salt on a regular schedule, so your softener is always ready to go.

Changing your water softener salt is simple: just lift the lid on the brine tank and pour new salt directly into the tank—no need to remove old salt unless it’s hardened or formed a crust (called bridging). Use a high-quality softener salt and avoid overfilling; aim to keep it about half to three-quarters full.

Not a fan of hauling heavy bags? Our ProWater Softener Membership takes care of everything—we pick up, deliver, and even fill your tank for you. You’ll never have to worry about doing it yourself again.

In Edmonton, most hot water tanks last 8–12 years. If yours is:

• Taking too long to reheat

• Making rumbling or popping sounds

• Running out of hot water faster

• Leaking

• Over 10 years old

It may be time to upgrade before it fails!

Want to learn more? Book your free home estimate with our Home Comfort Advisor to talk about replacing your tank. They’ll walk you through your options as well as ways you can increase the longevity of your hot water tank for the future.