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There are several common signs that your hot water tank may stop working. Consider calling a water heater services company to take a look at and repair or replace your unit if: 

1. Your unit is getting old. The average water heater will last 8 to 10 years. 
2. Your water smells or is discoloured. For example, if the water looks rusty the unit may be corroding. 
3. You hear loud noises coming from your hot water heater. Loud popping or crackling sounds can mean sediment has built up in the tank.
4. Your tank is leaking or you notice water around the water heater.
5. Your hot water tank no longer provides enough hot water.
6. The water pressure has gone down and is not sufficient.

There are several preventive measures you can take:

• Insulate your pipes, especially those in unheated areas like basements, garages, and crawl spaces.
• Keep your home’s thermostat set to a consistent temperature, even at night and when you’re away.
• Allow faucets to drip slightly during extremely cold spells to keep water flowing.
• Open cabinet doors under sinks to allow warm air to circulate around the pipes.

Yes! With our ProWater Softener Membership, we don’t just deliver salt—we pick it up, bring it to your home, and fill your tank for you. Whether you prefer a small monthly fee or a discounted annual plan, we tailor your delivery schedule based on your softener’s usage and your household’s needs.

Plus, if your system ever needs service, our team is ready to help—whether it’s our technicians, shop crew, or installers, we’ll send the right person for the job based on your maintenance history and availability.

Tankless water heaters are the most energy-efficient hot water systems on the market. In fact, tankless water heaters can be approximately 35% – 80% more efficient than traditional hot water tanks. 

Tankless hot water heaters can be powered by electricity or gas. However, gas-powered tankless heaters are more efficient. In addition to being more energy-efficient, tankless water heaters cost less to operate (up to 50% less than traditional hot water tanks) and last longer (up to double the lifetime).

The plumbing professionals at ProSolutions PHAC recommend the following high-efficiency tankless water heater:

• Noritz EZ111 (Gas Powered)

Please note: Although tankless water heaters are the most energy-efficient hot water system, they are not for everyone. Our guide to tankless water heaters can help you decide if a tankless heater is the best option for your home.

The difference between a boiler and a hot water tank has to do with the way in which each uses the hot water that it produces.

Both boilers and hot water tanks take cool water, heat this water and then distribute it throughout a home via pipes. However, the water that is heated by a boiler is distributed throughout the home via pipes, radiators and radiant in-floor systems in order to heat it – to keep the rooms, floors, garage, etc. comfortable and warm.

On the other hand, a hot water tank heats water that is used for cooking and cleaning purposes – for showers, dishwashing, laundry, etc.

The time it takes to repair a burst pipe can vary based on the location and severity of the break. A simple repair might take a few hours, while more complex situations could require several days. Water damage restoration, depending on the extent of the damage, can take anywhere from a few days to several weeks. It’s crucial to address water damage promptly to prevent mold growth and further structural issues.

Remember, in the event of a burst pipe, it’s essential to act quickly to minimize damage and ensure the safety of everyone in the home.

You can’t run out of hot water with tankless water heaters – unless, of course, the power supply is off or goes out. However, a tankless water heater can have trouble keeping up with demand if too many things require hot water all at once. For example, if several appliances are operating at the same time (the dishwasher, the laundry machine, etc.), and you go to have a hot shower, you may find that your tankless unit isn’t capable of providing enough hot water. Therefore, it’s important to ensure that you install a tankless water heater that has a large enough capacity to handle your demand for hot water.

First, shut off the main water supply to prevent further damage. If the burst pipe is near any electrical outlets or appliances, turn off the electricity at the breaker box. Avoid standing in water to prevent electrical shock. Once you’ve secured the area, call a professional plumbing company to assess and repair the damage.