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FAQ Category: Hot Water Tank

Water softeners last about 10 to 20 years. The lifetime of your water softener will depend on several factors including the type of water softener and brand you buy, as well as the installation. Proper installation is important to ensure maximum effectiveness and lifetime. One of the many benefits of having a water softener installed in your home is that it will extend the lifetime of your other plumbing appliances. Hard water is tough on appliances like water heaters and laundry machines, as the minerals in the water wear away pipe sealants over time causing leaks and clogs. However, a water softener will remove excessive mineral content from all of the water, helping to protect your plumbing and appliances from unnecessary damage.

The time it takes to repair a burst pipe can vary based on the location and severity of the break. A simple repair might take a few hours, while more complex situations could require several days. Water damage restoration, depending on the extent of the damage, can take anywhere from a few days to several weeks. It’s crucial to address water damage promptly to prevent mold growth and further structural issues.

Remember, in the event of a burst pipe, it’s essential to act quickly to minimize damage and ensure the safety of everyone in the home.

There are several reasons a faucet may drip or leak. Most commonly, a defective part will cause a faucet to drip. However, more serious problems can also be indicated by a dripping faucet. For example, if your plumbing is not properly maintained and regularly cleaned, corrosion can result, leading to leaky pipes and a leaking faucet. In addition, extreme changes in temperature, a shifting foundation, high water pressure, and intrusive tree roots can also cause pipes to leak. In order to fix a dripping faucet, you’ll first need to find the location of the leak. In some cases, the leak may be difficult to find. If the cause of your dripping faucet is not obvious, having a qualified plumber detect and repair the leak is vital, as it could result in costly damage to your home if left unrepaired. If you notice a leak, make sure to contact an emergency plumber in Edmonton as soon as possible to avoid further damage.

Sump pumps need annual maintenance. Like other appliances in your home, a sump pump should be maintained and serviced on a yearly basis. In some cases, more maintenance may be required. It is important to stay on top of sump pump maintenance in order to prevent a disaster. Oftentimes, homeowners will not notice that their sump pump isn’t working until it’s too late. Suddenly, when the sump pump is required, the homeowner discovers that it isn’t working as it should be. Many professional plumbing contractors provide Service Partner Plans that can help you properly maintain your appliances. An annual maintenance plan like this will ensure that your sump pump is always in top working condition.

In Edmonton, you can expect to pay approximately $3,000 – $7,000 for a new water heater to be installed. This estimate includes the price of a high quality hot water tank, as well as installation. Keep in mind, the cost to have a professional Edmonton plumbing services provider install a water heater in your home will depend on the complexity of the installation, and the hot water tank you choose to purchase. For a simple job in which one hot water tank is being replaced by a new tank of the same type, the labour costs will not be too high. However, if you are having a hot water heater installed in a new location or in a home that does not currently have one, you will be looking at a more difficult job and therefore a higher price.

On average, sump pumps last about 10 years. As with any other appliance in your home, a sump pump can become damaged and may need to be replaced as it gets older or experiences more use. Unfortunately, unlike other appliances, it isn’t always obvious when a sump pump has reached the end of its life. In fact, this isn’t usually detected until the sump pump should be working but fails to do its job.

In order to prevent your sump pump from failing when you need it most, reach out to ProSolutions and ask us about our sump pump services. If you notice that there is no water in the sump pit when your pump is running, if you see rust, if there is a musty or dank odour in your basement, if you hear strange noises coming from your sump pump or if the pump is failing to run automatically.

Changing your water softener salt is simple: just lift the lid on the brine tank and pour new salt directly into the tank—no need to remove old salt unless it’s hardened or formed a crust (called bridging). Use a high-quality softener salt and avoid overfilling; aim to keep it about half to three-quarters full.

Not a fan of hauling heavy bags? Our ProWater Softener Membership takes care of everything—we pick up, deliver, and even fill your tank for you. You’ll never have to worry about doing it yourself again.

Tankless water heaters are the most energy-efficient hot water systems on the market. In fact, tankless water heaters can be approximately 35% – 80% more efficient than traditional hot water tanks. 

Tankless hot water heaters can be powered by electricity or gas. However, gas-powered tankless heaters are more efficient. In addition to being more energy-efficient, tankless water heaters cost less to operate (up to 50% less than traditional hot water tanks) and last longer (up to double the lifetime).

The plumbing professionals at ProSolutions PHAC recommend the following high-efficiency tankless water heater:

  • Noritz EZ111 (Gas Powered)

Please note: Although tankless water heaters are the most energy-efficient hot water system, they are not for everyone. Our guide to tankless water heaters can help you decide if a tankless heater is the best option for your home.

Common reasons include:

  • Failed heating element (electric)

  • Faulty gas control valve

  • Sediment buildup inside the tank

  • Aging equipment (8–12+ years old)

  • Undersized tank for your household

If your showers are turning cold halfway through, your tank might be telling you something!

Our team can help you find the true issue behind your water heater taking it’s sweet time. Give us a shout and learn about your hot water tank options, and learn the difference between a hot water tank and a tankless hot water system.

There are several common signs that your hot water tank may stop working. Consider calling a water heater services company to take a look at and repair or replace your unit if: 

  1. Your unit is getting old. The average water heater will last 8 to 10 years. 
  2. Your water smells or is discoloured. For example, if the water looks rusty the unit may be corroding. 
  3. You hear loud noises coming from your hot water heater. Loud popping or crackling sounds can mean sediment has built up in the tank.
  4. Your tank is leaking or you notice water around the water heater.
  5. Your hot water tank no longer provides enough hot water.
  6. The water pressure has gone down and is not sufficient.

Most homeowner’s insurance policies in Canada cover “sudden and accidental” water damage, which includes burst pipes. However, the coverage might not extend to damage resulting from lack of maintenance or negligence. It’s essential to review your policy and speak with your insurance provider to understand the specifics of your coverage.

Installing a water softener doesn’t take too long when a professional technician is completing the installation. As long as no unforeseen setbacks or problems are encountered, a professional plumber should be able to install a water softener in about two to three hours. Choosing to have your water softener installed by an expert is a good idea, as this will ensure that it is installed and working properly, helping to prevent problems down the road. In addition, water softeners are available in various makes and models and an experienced technician can help you find the best system for your home and your family.

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