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FAQ Category: Hot Water Tank

Furnace size is determined by your home’s square footage, insulation, climate, and other factors. It’s best to consult with a professional technician who can perform a load calculation to determine the right size for your specific needs.
Oversized or undersized furnaces can lead to inefficiencies and comfort issues.

Boilers can last a really long time. In fact, the average lifespan of a boiler is 10 to 15 years. In order to extend the life of your boiler, it’s important to ensure that it is properly maintained and serviced on a regular basis. Even the best boiler will require maintenance and repairs from time to time.

If your boiler is giving you signs that it needs attention, make sure to call the Pros at ProSolutions for regular maintenance and fast repairs. This will ensure your boiler lasts as long as possible. Some signs to keep an eye out for include: low water pressure, no heat coming from your radiators, banging noises, a pilot light that keeps going out or isn’t blue.

If there is a crack in the heat exchanger of your heating system, your furnace could be leaking carbon monoxide (CO). This can be dangerous for you and your family, as CO can cause serious bodily harm and even result in death. Carbon monoxide is a colourless, tasteless, and odourless gas and therefore is not easily detected, especially in small quantities.

Your furnace may be leaking carbon monoxide if you or other members of your household are experiencing any of the following symptoms:

  • Headache
  • Weakness
  • Dizziness
  • Nausea or vomiting
  • Feeling hungover
  • Shortness of breath
  • Confusion
  • Blurred vision
  • Loss of consciousness

If you think your furnace is leaking carbon monoxide contact a local heating company right away. If you think you are experiencing carbon monoxide poisoning, please seek professional medical advice immediately.

Need a new heating system and wondering whether it’s better to rent or buy a furnace? Renting a furnace is definitely cheaper initially but is not the right option for every household.

If you rent a furnace, you will pay a monthly fee and the HVAC dealer will be responsible for maintenance and repairs. However, there are some drawbacks. It is likely that over time you will pay at least double what the furnace is worth. And, because you do not own the heating system, it does not add to the value of your home.

If you can afford to buy a new furnace this is the best option. By buying the furnace outright, you won’t pay any interest and may also be able to benefit from manufacturer or government rebates. Owning the furnace will also add to the value of your home.

In Edmonton, you can expect to pay approximately $3,000 – $7,000 for a new water heater to be installed. This estimate includes the price of a high quality hot water tank, as well as installation. Keep in mind, the cost to have a professional Edmonton plumbing services provider install a water heater in your home will depend on the complexity of the installation, and the hot water tank you choose to purchase. For a simple job in which one hot water tank is being replaced by a new tank of the same type, the labour costs will not be too high. However, if you are having a hot water heater installed in a new location or in a home that does not currently have one, you will be looking at a more difficult job and therefore a higher price.

The most energy-efficient furnace is one that is ENERGY STAR certified and has an efficiency rating of 97% or higher. When you see an ENERGY STAR symbol on your appliance, you can be certain that it has been certified as energy efficient. 

When it comes to the type of furnace, gas furnaces are typically the most energy-efficient. Although preferred in some situations, electric and oil furnaces are less efficient. Therefore, gas-powered furnaces are recommended.

The heating professionals at ProSolutions PHAC recommend the following high-efficiency furnaces:

  • TRANE S9V2-VS Gas Furnace
  • AirEase A97MV High-Efficiency Modulating Gas Furnace
  • Goodman GMVM97 Modulating, Variable-Speed Gas Furnace

Furnace on the fritz? Here are a few things to check if your furnace isn’t working:

  • Power switch – is the power on? If so, try turning the furnace off and then on again.
  • Furnace filter – check to see if the filter is clogged. If it is, exchange it for a new one. You should be changing your furnace filter ever 3 months.
  • Batteries in the thermostat – check the batteries in your thermostat and replace them if they’re low.
  • Flame sensor – turn off the power to your furnace (this is an important first step) then remove the sensor and clean it.
  • Pilot light – check to make sure the pilot light is on. If it’s out, relight it using your furnace model’s igniting instructions.
  • Air intake and exhaust pipes – check the exhaust flue for blockages and clear any blockage you find. For example, during the winter in Alberta, you might find icicles covering the screen of the flue. Remove these to solve the problem.

If one of these is not the issue, you may need a professional to help you uncover and solve the problem. Don’t wait until it’s too late – a broken furnace, especially during an Edmonton winter, can result in broken and burst water pipes! Find a local furnace repair contractor to fix the problem as soon as possible.

Yes—you definitely should! Even though your furnace isn’t heating your home during the summer, your HVAC system still uses the same ductwork and blower when you run your central air conditioner. That means your furnace filter is still working hard to trap dust, pollen, pet hair, and smoke particles—especially during Edmonton’s dry, dusty summers or wildfire season.

In fact, summer can be one of the most important times to stay on top of filter changes if:

  • You use central AC

  • You have allergies

  • You experience poor outdoor air quality (like wildfire smoke)

  • You have pets that shed

Not sure when to change it? Our Air Filter Delivery Add-On (available with ProComfort or ProHeating Memberships) makes it easy. We deliver the right filter size on your preferred schedule—so your home stays cool and your air stays clean, no matter the season.

It can cost anywhere from $150 to $1,500 to repair a furnace, depending on the issue. If you’re in the Edmonton area, the average cost to repair a furnace will be around $700.

Make sure the furnace company you choose to do your repairs is upfront with their pricing. They should be able to provide you with the price ahead of time so that you know exactly what to expect before moving ahead!

Want to save some money? Often professional heating and plumbing companies will offer a Service Partner Plan – we call ours the ProComfort Plan. This type of plan will help you keep on top of the regular maintenance your furnace needs for a fraction of the price. Regular furnace tune-ups and maintenance will help prevent any major issues, saving you from repairs and replacements that could cost you thousands of dollars! With plans like this, there is often a discount for members, meaning you’ll save money with every visit.

Yes! If you’re a ProComfort Dual or ProHeating Member, you can upgrade your plan with our Air Filter Delivery Add-On—designed to make clean air easy and automatic.

Here’s how it works:

  • You choose your filter size (we offer a variety to match your system)

  • We deliver a full case of filters right to your door

  • You set the delivery schedule based on your home’s needs—every few months, seasonally, or just once a year

Whether you’re dealing with allergies, pets, or just want to keep your system running efficiently, this add-on takes the guesswork out of remembering when to replace your filter. It’s one less thing on your list—and one more way we keep your home comfortable, year-round.

Shopping for a new furnace and wondering what are BTUs? BTU stands for British Thermal Unit – a value traditionally assigned to heat. Technically, a single BTU is the amount of energy that is necessary to increase the temperature of one pound of water by one degree Fahrenheit at sea level. As far as a heating system goes, BTUs refer to the amount of heat that a furnace is able to output.

When it comes to furnaces, the larger the square footage that needs to be heated, the more BTUs you’ll require. For example, it’s suggested that a 1,500 square foot home has a furnace that is able to output 45,000 to 90,000 BTUs.

Can’t decide if a furnace service plan is worth it? Beyond saving you time, money, and the headache of an unexpected furnace breakdown in the dead of winter, here are some of the benefits of a service plan:

  • Identification of potential breakdowns before they occur
  • Piece of mind and the ensured safety and comfort for you and your family
  • Lower utility bills as a result of regular maintenance
  • No premium fees for emergency service
  • Automatically scheduled service – so you don’t have to worry about calling to book an appointment!
  • Priority service
  • Discounts on furnace services provided
  • Professional services from trusted experts
  • Satisfaction guarantee

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