ProSolutions - Plumbing, Heating & Air Conditioning
BBB Accredited Business
2023 Best Plumbing Company in Edmonton
Rated: 4.8 / 5 
Read  100's of Reviews
$97 AC Tune-up sales; all playoff season long.
Rated: 4.8 / 5 
Read 100s of Reviews

FAQ Category: Hot Water Tank

Not all plumbing issues require immediate attention. However, there are several common problems that should be addressed as quickly as possible. Issues that count as a plumbing emergency including burst pipes, frozen pipes, clogged toilets, leaky faucets, and no hot water. Although some of these issues can be addressed quickly by the homeowner, others may require the immediate attention of a qualified professional plumber. If you believe you have a plumbing emergency, there are several emergency plumbers in Edmonton that you can contact. When seeking emergency plumbing services, be sure to ask the plumber if you will be paying a premium price for their emergency services. Professional plumbing companies, like ProSolutions Plumbing, Heating & Air Conditioning, will provide upfront pricing and will not charge premium emergency prices.

Changing your water softener salt is simple: just lift the lid on the brine tank and pour new salt directly into the tank—no need to remove old salt unless it’s hardened or formed a crust (called bridging). Use a high-quality softener salt and avoid overfilling; aim to keep it about half to three-quarters full.

Not a fan of hauling heavy bags? Our ProWater Softener Membership takes care of everything—we pick up, deliver, and even fill your tank for you. You’ll never have to worry about doing it yourself again.

Sump pumps need annual maintenance. Like other appliances in your home, a sump pump should be maintained and serviced on a yearly basis. In some cases, more maintenance may be required. It is important to stay on top of sump pump maintenance in order to prevent a disaster. Oftentimes, homeowners will not notice that their sump pump isn’t working until it’s too late. Suddenly, when the sump pump is required, the homeowner discovers that it isn’t working as it should be. Many professional plumbing contractors provide Service Partner Plans that can help you properly maintain your appliances. An annual maintenance plan like this will ensure that your sump pump is always in top working condition.

Unfortunately, hot water heaters don’t last forever. On average, a traditional hot water heater will last about 8 to 10 years in Leduc. However, as this is based on the average lifespan, your tank may last only 7 years or it could last 11 or more with proper care and maintenance. The lifespan of a unit will depend on several factors including location, the type of water tank, water quality, the quality of installation, and how it is maintained. You can ensure that your hot water heater lasts as long as possible by scheduling regular hot water tank maintenance to ensure that it is in top working condition. Leduc plumbing services companies can help by providing Service Partner Plans and scheduled yearly water heater maintenance.

The time it takes to repair a burst pipe can vary based on the location and severity of the break. A simple repair might take a few hours, while more complex situations could require several days. Water damage restoration, depending on the extent of the damage, can take anywhere from a few days to several weeks. It’s crucial to address water damage promptly to prevent mold growth and further structural issues.

Remember, in the event of a burst pipe, it’s essential to act quickly to minimize damage and ensure the safety of everyone in the home.

There are several reasons a faucet may drip or leak. Most commonly, a defective part will cause a faucet to drip. However, more serious problems can also be indicated by a dripping faucet. For example, if your plumbing is not properly maintained and regularly cleaned, corrosion can result, leading to leaky pipes and a leaking faucet. In addition, extreme changes in temperature, a shifting foundation, high water pressure, and intrusive tree roots can also cause pipes to leak. In order to fix a dripping faucet, you’ll first need to find the location of the leak. In some cases, the leak may be difficult to find. If the cause of your dripping faucet is not obvious, having a qualified plumber detect and repair the leak is vital, as it could result in costly damage to your home if left unrepaired. If you notice a leak, make sure to contact an emergency plumber in Edmonton as soon as possible to avoid further damage.

First, shut off the main water supply to prevent further damage. If the burst pipe is near any electrical outlets or appliances, turn off the electricity at the breaker box. Avoid standing in water to prevent electrical shock. Once you’ve secured the area, call a professional plumbing company to assess and repair the damage.

There are several common signs that your hot water tank may stop working. Consider calling a water heater services company to take a look at and repair or replace your unit if: 

  1. Your unit is getting old. The average water heater will last 8 to 10 years. 
  2. Your water smells or is discoloured. For example, if the water looks rusty the unit may be corroding. 
  3. You hear loud noises coming from your hot water heater. Loud popping or crackling sounds can mean sediment has built up in the tank.
  4. Your tank is leaking or you notice water around the water heater.
  5. Your hot water tank no longer provides enough hot water.
  6. The water pressure has gone down and is not sufficient.

Salt should be refilled every 1 to 3 months, depending on your water usage, tank size, and family size. In Edmonton, with our harder water, most households check their salt monthly—especially during peak use seasons like winter.

A good rule of thumb: if the tank is less than half full, it’s time to top it up. But if that feels like one more thing to remember, our ProWater Softener Salt Membership makes it easy—we track your needs and deliver salt on a regular schedule, so your softener is always ready to go.

If you’ve just used a lot of hot water, a typical gas hot water tank may start producing usable hot water again in 20–30 minutes, with full recovery in about 45 minutes.

Electric tanks usually take longer – often 45–90 minutes.

If your tank takes hours to recover, it may need servicing… or it may be time to replace it. Not sure which? We can help! Reach out today.

In Edmonton, you can expect to pay approximately $3,000 – $7,000 for a new water heater to be installed. This estimate includes the price of a high quality hot water tank, as well as installation. Keep in mind, the cost to have a professional Edmonton plumbing services provider install a water heater in your home will depend on the complexity of the installation, and the hot water tank you choose to purchase. For a simple job in which one hot water tank is being replaced by a new tank of the same type, the labour costs will not be too high. However, if you are having a hot water heater installed in a new location or in a home that does not currently have one, you will be looking at a more difficult job and therefore a higher price.

Common reasons include:

  • Failed heating element (electric)

  • Faulty gas control valve

  • Sediment buildup inside the tank

  • Aging equipment (8–12+ years old)

  • Undersized tank for your household

If your showers are turning cold halfway through, your tank might be telling you something!

Our team can help you find the true issue behind your water heater taking it’s sweet time. Give us a shout and learn about your hot water tank options, and learn the difference between a hot water tank and a tankless hot water system.

1 2 3
Didn't find what you're looking for? Search here.
[wd_asp id=2]
Subscribe For Deals
  • This field is for validation purposes and should be left unchanged.
© 2026 Prosolutions Inc.
arrow-right-circle linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram