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FAQ Category: Hot Water Tank

Most homeowner’s insurance policies in Canada cover “sudden and accidental” water damage, which includes burst pipes. However, the coverage might not extend to damage resulting from lack of maintenance or negligence. It’s essential to review your policy and speak with your insurance provider to understand the specifics of your coverage.

If you’ve just used a lot of hot water, a typical gas hot water tank may start producing usable hot water again in 20–30 minutes, with full recovery in about 45 minutes.

Electric tanks usually take longer – often 45–90 minutes.

If your tank takes hours to recover, it may need servicing… or it may be time to replace it. Not sure which? We can help! Reach out today.

Not all plumbing issues require immediate attention. However, there are several common problems that should be addressed as quickly as possible. Issues that count as a plumbing emergency including burst pipes, frozen pipes, clogged toilets, leaky faucets, and no hot water. Although some of these issues can be addressed quickly by the homeowner, others may require the immediate attention of a qualified professional plumber. If you believe you have a plumbing emergency, there are several emergency plumbers in Edmonton that you can contact. When seeking emergency plumbing services, be sure to ask the plumber if you will be paying a premium price for their emergency services. Professional plumbing companies, like ProSolutions Plumbing, Heating & Air Conditioning, will provide upfront pricing and will not charge premium emergency prices.

Unfortunately, hot water heaters don’t last forever. On average, a traditional hot water heater will last about 8 to 10 years in Leduc. However, as this is based on the average lifespan, your tank may last only 7 years or it could last 11 or more with proper care and maintenance. The lifespan of a unit will depend on several factors including location, the type of water tank, water quality, the quality of installation, and how it is maintained. You can ensure that your hot water heater lasts as long as possible by scheduling regular hot water tank maintenance to ensure that it is in top working condition. Leduc plumbing services companies can help by providing Service Partner Plans and scheduled yearly water heater maintenance.

ProSolutions Inc. understands the urgency of a burst pipe situation. We offer priority service for such emergencies, ensuring that our expert technicians reach your location promptly to mitigate damage and start the repair process. Call ProSolutions Inc. at 780-809-9617 for immediate assistance.

There are several reasons a faucet may drip or leak. Most commonly, a defective part will cause a faucet to drip. However, more serious problems can also be indicated by a dripping faucet. For example, if your plumbing is not properly maintained and regularly cleaned, corrosion can result, leading to leaky pipes and a leaking faucet. In addition, extreme changes in temperature, a shifting foundation, high water pressure, and intrusive tree roots can also cause pipes to leak. In order to fix a dripping faucet, you’ll first need to find the location of the leak. In some cases, the leak may be difficult to find. If the cause of your dripping faucet is not obvious, having a qualified plumber detect and repair the leak is vital, as it could result in costly damage to your home if left unrepaired. If you notice a leak, make sure to contact an emergency plumber in Edmonton as soon as possible to avoid further damage.

On average, sump pumps last about 10 years. As with any other appliance in your home, a sump pump can become damaged and may need to be replaced as it gets older or experiences more use. Unfortunately, unlike other appliances, it isn’t always obvious when a sump pump has reached the end of its life. In fact, this isn’t usually detected until the sump pump should be working but fails to do its job.

In order to prevent your sump pump from failing when you need it most, reach out to ProSolutions and ask us about our sump pump services. If you notice that there is no water in the sump pit when your pump is running, if you see rust, if there is a musty or dank odour in your basement, if you hear strange noises coming from your sump pump or if the pump is failing to run automatically.

You can’t run out of hot water with tankless water heaters – unless, of course, the power supply is off or goes out. However, a tankless water heater can have trouble keeping up with demand if too many things require hot water all at once. For example, if several appliances are operating at the same time (the dishwasher, the laundry machine, etc.), and you go to have a hot shower, you may find that your tankless unit isn’t capable of providing enough hot water. Therefore, it’s important to ensure that you install a tankless water heater that has a large enough capacity to handle your demand for hot water.

There are several preventive measures you can take:

  • Insulate your pipes, especially those in unheated areas like basements, garages, and crawl spaces.
  • Keep your home’s thermostat set to a consistent temperature, even at night and when you’re away.
  • Allow faucets to drip slightly during extremely cold spells to keep water flowing.
  • Open cabinet doors under sinks to allow warm air to circulate around the pipes.

Common reasons include:

  • Failed heating element (electric)

  • Faulty gas control valve

  • Sediment buildup inside the tank

  • Aging equipment (8–12+ years old)

  • Undersized tank for your household

If your showers are turning cold halfway through, your tank might be telling you something!

Our team can help you find the true issue behind your water heater taking it’s sweet time. Give us a shout and learn about your hot water tank options, and learn the difference between a hot water tank and a tankless hot water system.

Changing your water softener salt is simple: just lift the lid on the brine tank and pour new salt directly into the tank—no need to remove old salt unless it’s hardened or formed a crust (called bridging). Use a high-quality softener salt and avoid overfilling; aim to keep it about half to three-quarters full.

Not a fan of hauling heavy bags? Our ProWater Softener Membership takes care of everything—we pick up, deliver, and even fill your tank for you. You’ll never have to worry about doing it yourself again.

Most standard hot water tanks take 30 to 60 minutes to fully reheat after being drained.

Here’s what affects that timing:

  • Tank size (40 vs 50 gallon)

  • Gas vs electric

  • Age of the unit

  • Sediment buildup

  • Incoming water temperature (hello, Alberta winters 👋)

If it’s taking longer than an hour to reheat, that’s often a sign something isn’t working properly. If you’re trying to decide on whether you need maintenance, repairs, or a whole new tank, reach out to our friendly customer care team! They can send one of our Technical Home Advisors out to help you make the best decision for your home.

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