ProSolutions - Plumbing, Heating & Air Conditioning
BBB Accredited Business
2023 Best Plumbing Company in Edmonton
Rated: 4.8 / 5 
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$97 AC Tune-up sales; all playoff season long.
Rated: 4.8 / 5 
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FAQ Category: Hot Water Tank

ProSolutions Inc. understands the urgency of a burst pipe situation. We offer priority service for such emergencies, ensuring that our expert technicians reach your location promptly to mitigate damage and start the repair process. Call ProSolutions Inc. at 780-809-9617 for immediate assistance.

Changing your water softener salt is simple: just lift the lid on the brine tank and pour new salt directly into the tank—no need to remove old salt unless it’s hardened or formed a crust (called bridging). Use a high-quality softener salt and avoid overfilling; aim to keep it about half to three-quarters full.

Not a fan of hauling heavy bags? Our ProWater Softener Membership takes care of everything—we pick up, deliver, and even fill your tank for you. You’ll never have to worry about doing it yourself again.

On average, sump pumps last about 10 years. As with any other appliance in your home, a sump pump can become damaged and may need to be replaced as it gets older or experiences more use. Unfortunately, unlike other appliances, it isn’t always obvious when a sump pump has reached the end of its life. In fact, this isn’t usually detected until the sump pump should be working but fails to do its job.

In order to prevent your sump pump from failing when you need it most, reach out to ProSolutions and ask us about our sump pump services. If you notice that there is no water in the sump pit when your pump is running, if you see rust, if there is a musty or dank odour in your basement, if you hear strange noises coming from your sump pump or if the pump is failing to run automatically.

Common reasons include:

  • Failed heating element (electric)

  • Faulty gas control valve

  • Sediment buildup inside the tank

  • Aging equipment (8–12+ years old)

  • Undersized tank for your household

If your showers are turning cold halfway through, your tank might be telling you something!

Our team can help you find the true issue behind your water heater taking it’s sweet time. Give us a shout and learn about your hot water tank options, and learn the difference between a hot water tank and a tankless hot water system.

If you’ve just used a lot of hot water, a typical gas hot water tank may start producing usable hot water again in 20–30 minutes, with full recovery in about 45 minutes.

Electric tanks usually take longer – often 45–90 minutes.

If your tank takes hours to recover, it may need servicing… or it may be time to replace it. Not sure which? We can help! Reach out today.

There are several common signs that your hot water tank may stop working. Consider calling a water heater services company to take a look at and repair or replace your unit if: 

  1. Your unit is getting old. The average water heater will last 8 to 10 years. 
  2. Your water smells or is discoloured. For example, if the water looks rusty the unit may be corroding. 
  3. You hear loud noises coming from your hot water heater. Loud popping or crackling sounds can mean sediment has built up in the tank.
  4. Your tank is leaking or you notice water around the water heater.
  5. Your hot water tank no longer provides enough hot water.
  6. The water pressure has gone down and is not sufficient.

There are several preventive measures you can take:

  • Insulate your pipes, especially those in unheated areas like basements, garages, and crawl spaces.
  • Keep your home’s thermostat set to a consistent temperature, even at night and when you’re away.
  • Allow faucets to drip slightly during extremely cold spells to keep water flowing.
  • Open cabinet doors under sinks to allow warm air to circulate around the pipes.

The difference between a boiler and a hot water tank has to do with the way in which each uses the hot water that it produces.

Both boilers and hot water tanks take cool water, heat this water and then distribute it throughout a home via pipes. However, the water that is heated by a boiler is distributed throughout the home via pipes, radiators and radiant in-floor systems in order to heat it – to keep the rooms, floors, garage, etc. comfortable and warm.

On the other hand, a hot water tank heats water that is used for cooking and cleaning purposes – for showers, dishwashing, laundry, etc.

Water softeners last about 10 to 20 years. The lifetime of your water softener will depend on several factors including the type of water softener and brand you buy, as well as the installation. Proper installation is important to ensure maximum effectiveness and lifetime. One of the many benefits of having a water softener installed in your home is that it will extend the lifetime of your other plumbing appliances. Hard water is tough on appliances like water heaters and laundry machines, as the minerals in the water wear away pipe sealants over time causing leaks and clogs. However, a water softener will remove excessive mineral content from all of the water, helping to protect your plumbing and appliances from unnecessary damage.

In colder climates, water inside the pipes can freeze. When water freezes, it expands, which can cause the pipe to crack or burst. This is especially common if the pipes are not properly insulated or if there are sudden drops in temperature.

In Edmonton, you can expect to pay approximately $3,000 – $7,000 for a new water heater to be installed. This estimate includes the price of a high quality hot water tank, as well as installation. Keep in mind, the cost to have a professional Edmonton plumbing services provider install a water heater in your home will depend on the complexity of the installation, and the hot water tank you choose to purchase. For a simple job in which one hot water tank is being replaced by a new tank of the same type, the labour costs will not be too high. However, if you are having a hot water heater installed in a new location or in a home that does not currently have one, you will be looking at a more difficult job and therefore a higher price.

There are several reasons a faucet may drip or leak. Most commonly, a defective part will cause a faucet to drip. However, more serious problems can also be indicated by a dripping faucet. For example, if your plumbing is not properly maintained and regularly cleaned, corrosion can result, leading to leaky pipes and a leaking faucet. In addition, extreme changes in temperature, a shifting foundation, high water pressure, and intrusive tree roots can also cause pipes to leak. In order to fix a dripping faucet, you’ll first need to find the location of the leak. In some cases, the leak may be difficult to find. If the cause of your dripping faucet is not obvious, having a qualified plumber detect and repair the leak is vital, as it could result in costly damage to your home if left unrepaired. If you notice a leak, make sure to contact an emergency plumber in Edmonton as soon as possible to avoid further damage.

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